PC Support Manager – TS/SCI required

PC Support Manager TS / SCI required

Transform technology into opportunity as a PC Support Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.

At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a PC Support Manager, you will help ensure today is safe and tomorrow is smarter.

Our work depends on PC Support Manager joining our team to support INCOM Army.

HOW A SENIOR PC SUPPORT MANAGER WILL MAKE AN IMPACT

• Responsible for overall personal computer activity.
• Establishes and implements PC policies, procedures and standards, and ensures their conformance with information systems goals and procedures.
• Studies and projects PC resource requirements including personnel, software, equipment and facilities, and makes recommendations to management.
• Maintains currency in new developments and technology.
• Provides for the training of department staff and end users.
• Directs setup and maintenance of library and materials for end user reference and reviews department staff. Ensures that security procedures are implemented and enforced.
• Provides leadership in th effective use of internal data processing, automated office systems and data communications.

May also manage LAN services.

• Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services
• Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
• Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)
• Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
• Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel
• Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
• Provides technical assistance to responding field service personnel
• Assists in repairing computers, printers, digital senders, etc.

WHAT YOU’LL NEED TO SUCCEED :

• Education : Bachelor's Degree with 12 years of experience or Master’s Degree with 10 years of experience
• Required Skillset : Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc.

Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access / storage, local procedures, etc.

as required to ensure mission successPerform Level I / II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.

• Security Clearance Level : TS / SCI
• Required Certification(s) : DoD .01-M IAT Level II / Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contractIAT II / Baseline Certification Security+ or equivalentRequired Computing Environment Certification : MCSA Windows Server , Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc
• Location : On Customer Site
• Additional : Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contractPosition may require lifting of objects (i.

e. IT Hardware), reaching / bending / kneeling (i.e. plug in cables) and other moderately strenuous activityTravel may be required to support the mission

GDIT IS YOUR PLACE :

• K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

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