Description
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
Administers, oversees, and supports the Company’s activities, especially at the assigned office by being a role model for excellence in quality care, customer satisfaction, and quality improvement.
Performs an extensive number of data collection functions as delegated by the physician to allow for proper professional diagnosis of patients’ conditions.
Essential Functions
- Responsible for assisting with supervising all technicians at the assigned location to ensure that the practice and / or office operate in an efficient manner and that the patients receive high-quality customer and clinical service.
- Responsible for maintaining staff schedules prepared by the Ophthalmic Technician Manager to ensure adequate coverage and effective utilization of staff.
- Ensure that the employees have completed required assignments.
- Responsible for providing training to the employees in order to cross-train on double duties.
- Assist the technicians at the assigned location office when indicated in identifying and solving problems.
- Support established policies and procedures of the practice and interpret them to the technicians at the assigned location office.
- Maintain professional competence through participation in continuing education and other appropriate learning experiences.
- Responsible to display an attitude of respect and courtesy toward all patients, visitors / physicians, and coworkers.
- Provide support to clinical staff of less advanced credentials.
- Responsible for clinic monthly supply ordering.
- Perform all other designated duties as directed by the Ophthalmic Technician Manager, Medical Director, and / or Practice Administrator.
Requirements
Job Specifications
Typically has the following skills or abilities :
- Two to four years of experience as an Ophthalmic Technician or in a healthcare environment.
- Demonstrated comprehension of ophthalmic technician skills.
- Strong communication and interpersonal skills.
- Problem solver, with analytical skills.
- Personable and empathetic with patient’s needs and concerns.
- Well-organized with attention to detail.
- Ability to work as a team member.
- Demonstrated comprehension of the principles of optics and refraction.
- Demonstrated ability to perform comprehensive work-ups on 4 patients per hour.
- Demonstrated computer literacy.
Preferred Skills
- Training as an accredited Ophthalmic Technician.
- Leadership experience.
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