Parts Spider

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future?

If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

The Parts Spider is responsible for helping to increase the level of productivity of the service technicians by handling the back counter as well as the local supply chain.

Parts Spider Core Responsibilities :

• Safeguard organizational and personal information confidentiality
• Respect and enforce the policies, rules, and values of the Company
• Respect and utilize the Prevost Back Counter principles : rules, guidelines, and procedures
• Contribute to the attainment of Company objectives through efficient use of our resources
• Foster teamwork, collaboration, and improved communication between sectors
• Act as a worthy representative of Prevost

Tasks :

• Prepare, in advance, the parts carts and display the parts in the required sequence of utilization by the service technician
• Deliver the carts to each service technician and confirm that all required parts have been provided
• Pick in the back counter store or order from the parts counter any additional parts required by the service technicians;

deliver the parts and return any parts that might not have been utilized

• Replenish the store by following the back counter re-ordering process; put away the parts delivered by the warehouse clerks
• Assess, on a regular basis, the inventory level of parts in the back counter store
• Adjust, in conjunction with the service manager, the type and number of parts in the back counter store based on local branch requirements (i.e., season, warranty, etc.)
• Assist the service technicians in diagnosing technical problems (if needed)
• Help the service technician in anticipating the required or additional parts he / she might need
• Various other tasks as assigned.
• Responds to customer inquires for replacement parts, accessories or technical support.
• Includes warranty returns to factory and vendors.

Parts Spider Required Competencies :

• Determining required parts needs, picking and delivering parts to service
• Proficiency in accessing databases to identify parts, numbers, etc.
• Able to interact with customers and respond to their needs
• Able to work in a team concept with people from all aftermarket sectors.
• Able to follow organizational guidelines and be very rigorous in the Kanban principles

Parts Spider Minimum Education & Experience Preferred :

• Two-year technical degree OR High School diploma with related work experience
• Three to five years of experience in automotive / bus / truck products

Parts Spider Physical Requirements :

• Able to lift 35lbs
• Able to be mobile through the warehouse and parts department
• Able to tolerate extreme local temperatures
• Work Hours : 8 : 30am to 5 : 00pm

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination.

We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Volvo Group North America is an Equal Opportunity Employer and Affirmative Action employer. E.O.E. / M / F / D / V.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible.

We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions.

Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches.

Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.

Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.

Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.