Talent.com
Senior Director of Application Support

Senior Director of Application Support

VirtualVocationsWinston Salem, North Carolina, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Director of Application Support to lead global support operations for their ERP SaaS platform.

Key Responsibilities

Oversee day-to-day operations, incident response, customer escalations, and SLAs for the application support function

Build and manage a high-performing team of support managers, engineers, and analysts

Develop operational standards, KPIs, and performance metrics while driving root cause analysis for recurring issues

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)

15+ years of experience in technical or application support roles, with at least 8+ years in leadership

Experience managing support operations for a cloud-based ERP or enterprise SaaS platform

Strong familiarity with ITSM frameworks and tools

PMP, ITIL, or relevant certifications preferred

serp_jobs.job_alerts.create_a_job

Application Support • Winston Salem, North Carolina, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Memory Care Program Director

Memory Care Program Director

Genesis HealthcareHigh Point, NC, US
serp_jobs.job_card.full_time
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Regional Post-Acute Services Director

Regional Post-Acute Services Director

Genesis HealthcareLexington, NC, US
serp_jobs.job_card.full_time
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Maintenance Director

Maintenance Director

The Laurels of SalisburySALISBURY, NC, United States
serp_jobs.job_card.full_time
Are you an experienced maintenance director? As our Maintenance Director, you will act as a hands-on leader in maintaining the physical plant in our skilled nursing facility.The Laurel Health Care ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Applications Engineering

Director of Applications Engineering

CPM Holdings, Inc.Lexington, NC, US
serp_jobs.job_card.full_time
With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials, and sustainable packaging.Fou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Tech Lead, Web Core Product & Chrome Extension - High Point, USA

Tech Lead, Web Core Product & Chrome Extension - High Point, USA

SpeechifyHigh Point, NC, US
serp_jobs.job_card.full_time
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Direct Support Professional (DSP)

Direct Support Professional (DSP)

BAYADA Home Health CareSalisbury, NC, US
serp_jobs.job_card.part_time
Would you like to give compassionate care to clients with intellectual and developmental disabilities in the comfort of their own homes? To qualify for this position, you must have at least one yea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Flexible Schedule - Deliver with Uber Eats

Flexible Schedule - Deliver with Uber Eats

Uber eatsDenton, NC, United States
serp_jobs.job_card.full_time +1
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Project Coordinator Co-op - Spring 2026

Project Coordinator Co-op - Spring 2026

Ahold Delhaize USASalisbury, NC, US
serp_jobs.job_card.full_time
Project Coordinator Co-op, Private Brands – Spring 2026.Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U. Food Lion, Giant Food, The GIANT Company, Hanna...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director, Leadership Engagement

Director, Leadership Engagement

InsideHigherEdWinston Salem, North Carolina, United States
serp_jobs.job_card.full_time
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.Cover ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
DIRECTOR OF NURSING (DON) - YADKIN NURSING CARE CENTER

DIRECTOR OF NURSING (DON) - YADKIN NURSING CARE CENTER

Liberty Healthcare ManagementYadkinville, NC, US
serp_jobs.job_card.full_time
Liberty Healthcare and Rehabilitation Services.We are currently seeking an experienced : .Ensures the provision of quality, compliant patient care through the supervision and coordination of all nurs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customs and Border Protection Officer

Customs and Border Protection Officer

U.S. Customs and Border ProtectionDenton, NC, United States
serp_jobs.job_card.full_time
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Program Manager

Program Manager

Gexpro ServicesHigh Point, NC, US
serp_jobs.job_card.full_time
Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are design...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sales Account Support Representative

Sales Account Support Representative

International Drilling EquipmentRural Hall, NC, US
serp_jobs.job_card.full_time
International Drilling Equipment.Sales Account Support Representative to join our team.We are seeking a highly motivated and customer-oriented. Sales Account Support Representative.In this role, you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Operations

Director of Operations

MascoWinston Salem, NC, US
serp_jobs.job_card.full_time
Distribution Center Leadership.Provide strategic and operational leadership for Liberty's North Carolina Distribution Center, driving best-in-class performance across service, cost, quality, and ef...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Director, Learning & Organization Development

Senior Director, Learning & Organization Development

AdaptHealthHigh Point, NC, US
serp_jobs.job_card.full_time
Senior Director Of Learning & Organizational Development.The Senior Director of Learning & Organizational Development will lead the strategic design, implementation, and oversight of comprehensive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Software Engineer, Platform - High Point, USA

Software Engineer, Platform - High Point, USA

SpeechifyHigh Point, NC, US
serp_jobs.job_card.full_time
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director / Senior Director, Philanthropy and Donor Engagement

Director / Senior Director, Philanthropy and Donor Engagement

InsideHigherEdWinston Salem, North Carolina, United States
serp_jobs.job_card.full_time
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.Cover ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Med Tech

Med Tech

Summit Place Of MooresvilleMooresville, NC, United States
serp_jobs.job_card.full_time +1
Shift Details - 1st, 2nd and 3rd shift (Part Time).Med Tech / Certified Medication Aide.The Med Tech is responsible for monitoring the health and well being of our residents and provides leadership...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customs and Border Protection Officer - Experienced (GS9)

Customs and Border Protection Officer - Experienced (GS9)

U.S. Customs and Border ProtectionDenton, NC, United States
serp_jobs.job_card.full_time
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Telemedicine Physician (Yadkinville)

Telemedicine Physician (Yadkinville)

QuickMDYadkinville, North Carolina, US
serp_jobs.job_card.part_time
QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours