Senior Salesforce Business Solution Architect

Senior Salesforce Business Solution Architect

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet?

Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.

Ensure you read the information regarding this opportunity thoroughly before making an application.

Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus / award programs, and a high potential for professional growth and job opportunities worldwide.

Systems Plus is the company for you! Experience the difference and let’s talk about your future at Systems Plus today.

Position Title

Senior Salesforce Business Solution Architect

Position Type

Full Time

Position Location

Arlington, VA (Must reside in DC / MD / VA)

Tracking Code

01023

Daily Responsibilities

• Serve as a Subject Matter Expert (SME) for the Salesforce SaaS platform technologies to Government customers and stakeholders.
• Use expert knowledge of out-of-box Salesforce product suite, including Service, Community Cloud (Experience Cloud), App Cloud, to translate requirements with necessary details for the technical team to follow and implement.
• Advise on customizing and implementing Users, Profiles Role Creation / Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment / Auto Response / Escalation, and Process Builder.
• Understand and assess how business processes can be improved using Salesforce.
• Think strategically, implement, and deliver business objectives.
• Lead and participate in business requirements gathering, designing solutions using Salesforce.com and integrating with internal and external systems.
• Partner with business, technical, and integration teams for solution definition, development, and implementation.
• Ensure that the solution being developed will satisfy the business requirement.
• Oversee user acceptance testing and end-user training.
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
• Create, update, and maintain the Solution Design documentation.
• Monitor the Salesforce.com environment and identify areas of improvement.
• Create demo and training material for new and existing application users.
• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.

Required : Years of Experience (min)

• 6+ years of direct experience in software development life cycle.
• 4-6 years’ experience in Salesforce configuration and implementing CRM systems.

Required : Degree

• BS / BA degree in Computer Science, Information Sciences, or related IT discipline.
• Allowable Substitution : Additional ten (10) years of related professional experience can be substituted for a BS / BA degree.

Preferred : Certifications

• Salesforce Certified Service Cloud Consultant.
• Salesforce Certified Sharing and Visibility Designer.

Required : Experience

• Proven experience in overseeing the direction, development, and implementation of Salesforce CRM software solutions.
• Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, as well as the Force.com Platform.
• Extensive hands-on experience with customizing and implementing Users, Profiles Role Creation / Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment / Auto Response / Escalation, and Process Builder.
• Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.
• Experience in documenting business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc.

as well as making recommendations for future state improved processes and system designs.

• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
• Experience integrating Salesforce with different business systems, a basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development.
• Experience with single-org deployments and multi-org consolidations.
• Must be a team player with excellent oral and written communication, presenting, meeting facilitation, negotiation, and problem-solving skills.
• Sharing a non-branded sample Solution Design Document and presenting it to the interviewer will be a plus.

Required : Clearance

Must hold an Active Secret.

About Systems Plus

Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering, and Professional services and solutions across Defense and Federal Civilian government sectors.

From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment, and value to our clients. With various Defense and Federal contracts across the United States, Europe, and Pacific / Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives, and more.

Through our diverse portfolio of clients and capabilities, we power vision and insight discover what’s possible with a Small Business that thinks BIG!

Interested individuals should email their resume with salary expectations and a cover letter to [email protected].

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