Manager Banquet

We are Invited.

At , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives.

We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives.

The time has come to build on our traditions and write new chapters. We welcome you to join us.

Invited. Where You Belong.

Job Summary

The Banquet Manager assists the Banquet Director in overseeing all banquet events in the Club. This employee partner supervises set-ups, breakdowns, staffing level and quality of service while maintaining Food & Beverage financial goals.

Day-to-Day

• Hire, develop, and performance manage banquet service personnel in accordance with Club procedures.
• Outline and implement various training programs, including required training and Hospitality First, to the banquet service personnel in order to maintain a well-trained staff adhering to the Invited service standards to achieve Service Excellence and drive Member satisfaction and retention.
• Schedule banquet service personnel and the budget labor costs. Make necessary staffing adjustments as changes occur in the banquet area.
• Ensure controls on time reporting via timekeeping system are in place by computing the total hours and making sure the time are accurate by both the employee and the supervisor.

Ensure employees are adhering to mandated policies and procedures as outlined in the Timekeeping Policy.

• Communicate with the Private Event Director during the preparation of private functions to ensure there is correct staffing and execution of the event.
• Ensure service of food and beverage to the Members and guests, adhering to the Invited standards of service and excellence.
• Check reservation book and see what functions are occurring during the shift, read captains book and see if there is any additional information that was passed on from the night before.

Check room set-up and make sure it corresponds with the reservation book and function sheets.

Oversee events / banquets and make sure food is out on time. Communicate with the host, after event, to ensure that everything met their standards.

Collect payment for the event, completing necessary paperwork according to accounting processes and standards The Banquet Manager coordinates with the Member Relations Director and Private Events Director to ensure that all events are well-organized and exceed the expectations of the host.

Involved in the hiring and training of staff.

About You

• 2 + years in Club supervisory or related field in Food & Beverage Industry.
• Bachelor’s Degree, preferred
• Completion of Hospitality First Certification and alcohol (ASAP), CPR Certification preferred, Food Safety Program (FSP) and have completed appropriate conduct training (HFWACT).
• Deals with highly confidential material (. Member / Employee Data).
• Service STAR Training, Alcohol Management.
• Computer literacy required / Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
• Professional indoor office / Club environment.

Have more questions? Check out our website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.

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Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements.

Other duties not listed here may be assigned as necessary.