Champions Do More
Responsibilities
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Able to pull and review all data procedures for / with Body Technicians and complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed
Qualifications
- At least 2+ years in a collision estimating role required
- Knowledge of various estimating systems like CCC1, Mitchell and / or Audatex
- Knowledge of working with Insurance partners and associated DRP programs
- Customer Service Skills
- Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
- Ability to work in fast paced environments
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical / Vision / Dental Insurance
- Additional elective benefits
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