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eCommerce Lister

Goodwill Central Texas
Ecommerce, Austin, TX
Full-time

Summary of Position

The E-commerce Lister creates listings for products sold online to meet department standards and daily production and revenue goals.

Role and Responsibilities

  • Inspect each item to determine key details and flaws.
  • Photographs each item to visibly communicate all details about each item to potential bidders / customers.
  • Writes clear and concise item listings that communicates all critical details about an item to potential bidders / customers.
  • Researching products prior to listing as needed.
  • Accurately uses grammar, spelling and punctuation in item listings.
  • Assigns each product to relevant inventory location.
  • Meets department production goals for listing items.
  • Develops personal product base of knowledge to reduce need for detailed research.
  • Performs research as needed to provide accurate and robust product descriptions.
  • Adhere to the established standard of quality for item descriptions and item photographs.
  • Responds promptly to customer service requests as needed.
  • Cross-trains as necessary in other functions of store operations and assists as needed in other areas of the store.
  • Works schedule set by supervisor in support of department, including work on weekends and holidays as needed.
  • Provides exceptional customer service to all our donors and customers.
  • Maintains a professional demeanor at all times.
  • Maintains a clean, safe and organized work environment, including production area.
  • Maintains a professional appearance adhering to established dress code.
  • Complies with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
  • Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities

Required Skills & Qualifications

  • Prior experience working in a warehouse environment preferred.
  • Must be able to multi-task to meet daily production quotas.
  • Typing speed of 35 WPM or higher.
  • Must be able to read, write, understand and follow directions in English.
  • Ability to develop personal product knowledge base.
  • Prior eCommerce or online selling experience preferred.
  • Previous thrift industry experience preferred.
  • Prior experience with online research for identifying collectibles preferred.
  • Prior digital photography experience preferred.
  • Highly skilled with Windows PC and operating system.

Physical Requirements

  • Ability to work in a non-climate-controlled environment.
  • Must be able to lift and carry up to 50 pounds at times.
  • Must be able to stand, bend and twist for eight hours.
  • While performing the duties of this job, the employee is frequently exposed to airborne particles.

Salary Range : $14.5.0000 To $14.5.0000 Hourly

30+ days ago
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