Summary of Position
The E-commerce Lister creates listings for products sold online to meet department standards and daily production and revenue goals.
Role and Responsibilities
- Inspect each item to determine key details and flaws.
- Photographs each item to visibly communicate all details about each item to potential bidders / customers.
- Writes clear and concise item listings that communicates all critical details about an item to potential bidders / customers.
- Researching products prior to listing as needed.
- Accurately uses grammar, spelling and punctuation in item listings.
- Assigns each product to relevant inventory location.
- Meets department production goals for listing items.
- Develops personal product base of knowledge to reduce need for detailed research.
- Performs research as needed to provide accurate and robust product descriptions.
- Adhere to the established standard of quality for item descriptions and item photographs.
- Responds promptly to customer service requests as needed.
- Cross-trains as necessary in other functions of store operations and assists as needed in other areas of the store.
- Works schedule set by supervisor in support of department, including work on weekends and holidays as needed.
- Provides exceptional customer service to all our donors and customers.
- Maintains a professional demeanor at all times.
- Maintains a clean, safe and organized work environment, including production area.
- Maintains a professional appearance adhering to established dress code.
- Complies with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
- Other duties as assigned.
Supervisory Responsibility
This position does not have supervisory responsibilities
Required Skills & Qualifications
- Prior experience working in a warehouse environment preferred.
- Must be able to multi-task to meet daily production quotas.
- Typing speed of 35 WPM or higher.
- Must be able to read, write, understand and follow directions in English.
- Ability to develop personal product knowledge base.
- Prior eCommerce or online selling experience preferred.
- Previous thrift industry experience preferred.
- Prior experience with online research for identifying collectibles preferred.
- Prior digital photography experience preferred.
- Highly skilled with Windows PC and operating system.
Physical Requirements
- Ability to work in a non-climate-controlled environment.
- Must be able to lift and carry up to 50 pounds at times.
- Must be able to stand, bend and twist for eight hours.
- While performing the duties of this job, the employee is frequently exposed to airborne particles.
Salary Range : $14.5.0000 To $14.5.0000 Hourly
30+ days ago