Assistant Golf Professional

Overview

The Los Angeles Country Club In the fall of 1897, Southern California’s newest sport, golf, arrived in Los Angeles in what was destined to be an important and influential manner.

A group of dedicated and enthusiastic residents of Los Angeles organized a voluntary association, which would lay the groundwork for The Los Angeles Country Club.

In fact, several golf courses were developed on different locations by the group before property was secured and building was started at the Club’s current location.

After years of planning, the new Club located just outside of Beverly Hills, officially opened on May 30, 1911. Its stately Clubhouse, tennis courts and 36 holes of golf have served as the Club’s home ever since.

In 2010, a redesign of the iconic North Course was unveiled after the completion of a project to restore George Thomas’ great design.

Gil Hanse was charged with balancing the unique architectural vision of the North Course with the functionality necessary to sustain its design details well into the future.

The North Course now enjoys national recognition as one of the most beautiful and challenging courses in the country.

2015 saw the beginning of two additional renovation projects to prepare the Club for the upcoming years. In August of 2016, the 104 year old Clubhouse reopened its doors after a yearlong restoration project led by Johnson Fain Architectural Firm.

The South Course also reopened for play after an extensive renovation and redesign once again led by Gil Hanse and his team.

The climax of all the clubs hard work was showcased as The Los Angeles Country Club’s 36-hole golf course and Clubhouse played host to the 46th Walker Cup Matches in September of 2017.

The tournament was a massive success for all involved. The club was also thrilled to host the United States Open in June of 2023, which was a huge success.

Experience Required

Experience Required

Qualification StandardsSpecific Job Knowledge, Skills and Abilities : Exceptional customer service and interpersonal skillsExperienced in use of Microsoft OfficeGood written and verbal communication skillsStrong interpersonal and sales skillsSelf-motivated with desire to promote and marketAbility to communicate in high intensity work environmentsHigh aptitude for attention to detailStrong organizational, planning and prioritization skillsDesire to grow and mature with in the golf industryEducationHigh School education requiredCollege graduate preferredPGA Member in good standing preferredExperienceOne (1) year previous Assistant Golf Professional experience in country clubs is preferred

Essential Responsibilities

Position Summary Responsible for being attentive to all members and guest needs while maintaining a clean, organized work environment through-out all of golf operations.

Seek to oversee, develop and exceed desired expectations in his / her delegated area of responsibility within the golf operation, while assisting other team members to do the same.

Relied upon to work efficiently within the procedures of each part of the operation while keeping in line with the standards of The Los Angeles Country Club and the expectations of its membership and Club management.

Essential Responsibilities

Position Responsibilities General : To maintain and achieve seamless member relations and services that exceeds expectationsCommunicate with staff and members alike to follow through on inquiries and requests pertaining to retail orders and golf operationsProvide expertise and product knowledge to increase shop sales, while utilizing the POS softwareCoordinate order of play and daily golf course events with the Starter and fellow professionalsMonitor pace of play in accordance to LACC standardsAssist fellow staff members in the golf operation where staffing and needs present themselvesProvide individual golf instruction to our members when time allowsResponsibilities specific to tournamentsManage all responsibilities and task pertaining to tournament operationsMeet with Tournament Chairmen, F&B Supervisor(s), and Senior Catering Manager 3 months prior to each event to review budget and tournament detailsProvide all calendars updates, communications and staff assignments regarding tournament detailsUpdate, maintain and provide accurate write-ups and budgets for all tournamentsFacilitate the ordering of supplies and trophies needed for all tournaments to arrive at least 1-week prior to each tournamentExecute successful tournaments and club with in a club events to exceed member and guest expectationsProvide detailed summary sheets and review for each event to improve for the following year

Responsibilities specific to merchandising Oversee receiving and purchasing of invoices for golf shopMaintain pricing structure that aligns itself with budgeted COGS and Sales goalsOversee the review of statements for outstanding invoices so as to avoid accounts being placed on holdOversee all special ordering alongside the Merchandise BuyerAssist with all hard goods orders and the stock buying process in generalCoordinate demo and rental programs with vendorsComplete weekly inventory of demo and rental equipmentSchedule demo days and coordinate spring demo day spectacularAssist in managing monthly inventory process and end of month inventory reportingProvide adequate training and management of staffs merchandising of the golf shopResponsibilities specific to Teaching & Junior GolfDevelop a yearlong Junior Golf Program through use of clinics, lesson programs, junior camps, PGA Junior League and tournamentsWork closely with Junior Golf Chairman in devising and scheduling all Junior Golf programsTravel with PGA Junior League teams to all local / regional eventsCoordinate yearlong membership clinic series and evenly delegate instructors amongst the Assistant Professional staffMonitor and track use of teaching equipment (trackman, iPads, Boditrack) through a sign-out / sign-in listWork with Head Golf Professional and Director of Golf to arrange monthly or bi-monthly educational opportunities for Professional Staff

Responsibilities specific to Supervising and managing Direct a team of outside service staff to achieve a goal of seamless member servicesAssist with scheduling and training of all outside operations staff to meet management expectationsDevelop, enforce and maintain policies and procedures for outside operations staffOversee and manage opening and closing shifts to ensure the high expectations of esthetics and service are met dailyOversee supplies and maintenance of equipment for the outside operation to ensure par levels and their life span

Benefits

Per Employee Handbook