Warehouse Associate/Delivery Driver

Johnstone Supply Overview :

Johnstone Supply is your one-stop shop of HVAC Wholesale needs. We offer a variety of options in heating, air conditioning, and refrigeration.

We are one of the top suppliers for the HVAC dealers in the greater Charlotte area. While you may not have heard of us, our 5 locations (North Charlotte, South Charlotte, Concord, Gastonia, Monroe) are among the 425+ Johnstone Supply locations across the U.S. and Canada.

Opportunity :

We are a young, rapidly growing organization that is looking for an energetic and motivated salesperson to add to our team.

We’re in one of the fastest growing industries in the U.S. and our growth has been no different. We offer a fun, fast-paced, consumer oriented work environment focusing on relationship building and sales.

We’re family oriented and run our business like a Mom & Pop shop in a corporate world. While no two days are the same, day to day this role can expect to interact with customers in-person, manage a consistent supply of inventory, prepare orders for delivery, and source appropriate and available product from a wide range of vendors (e.

g., Honeywell, Nest, and Goodman).

Ideally, this candidate would have some experience and / or training in the HVAC industry, but this is not a necessity. We work in a collaborative team environment, and if you have a willingness to learn, we are willing to teach you.

To be an eligible candidate you must have a clean driving record. Any warehouse and forklift experience is a plus.

We offer competitive benefits and salary; including but not limited to, health insurance, HSA, 401K match, and year end performance bonus after 1+ year of employment.

Pay will depend on level of experience.'

Warehouse Duties

1. Quickly and accurately receives, processes and stores incoming product shipments.

2. Ensures shipments are inspected and damages or shortages are noted on trucking company delivery document. Initiates freight claim procedure when necessary.

3. Checks incoming delivery contents against packing list to verify accurate and full delivery.

4. Prepares receiving reports and notes any shortages, damages or overages. Promptly reports any discrepancies to supervisors.

5. Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and / or location of incoming products.

Stores incoming products in proper location according to bin number or product sequence.

6. Selects products from inventory to fill customer orders.

7. Prepares, packs, and scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.

g. hazardous materials). Ensures that packaging is sufficient to avoid damage.

8. Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.

9. Loads delivery vehicles and assists customers with will call pickups.

10. Processes customer returns. Ensures returns are in sellable condition per company policy.

11. Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.

12. Performs periodic cycle counting on assigned items in order to keep accurate records of inventory. Verifies actual counts of stock against computerized records.

Investigates and reports discrepancies.

13. Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.

14. Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures.

Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.

15. Always wears protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate.

16. Maintains required hazardous materials, forklift, and other internal and external certifications.

Alternative Duties

1. May drive delivery truck or van to transport items to other stores or customer locations. Maintains drivers license and clean driving record.

Performs vehicle safety checks before driving.

2. May assist with customer service and sales, including answering phones, greeting customers, and servicing the sales counter.

3. May assist in annual physical count of full warehouse inventory.

4. May assist with special duties and assignments as needed to support the efficient functioning of the store.

General Results and Responsibilities

1. Adheres to all company policies, procedures, standards and business ethics codes.

2. Maintains professional communications when interacting with customers and coworkers. Treats all customers and coworkers with a helpful and courteous attitude.

Johnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his / her services wherever and whenever necessary to ensure the success of our endeavors.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience :

Required :

• High School Diploma / GED required OR equivalent combination of education and experience
• Clean driving record

Preferred :

• 6 months experience in warehouse operations in a wholesale environment
• Experience driving a forklift
• Experience with computer or barcode driven inventory management systems

Job-Specific Knowledge, Skills & Abilities

Warehouse Operations

Basic computer skills, including knowledge and skill in the use of inventory management systems and office software (e.

g. Email programs, Internet browsers)

• Basic math skills sufficient to manage inventory, including addition, subtraction, multiplication and division.
• Ability to use computer systems and manual procedures for organizing and identifying products and communicating with coworkers.
• Adequate physical strength and stamina to repeatedly lift, carry, move, and set down up to 75 pounds.
• Skill in operation of heavy equipment, including delivery vehicles, forklift, pallet jack, and order picker.
• Strict attention to detail

Personal Effectives

• Problem-solving skills : listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Skill in following through on commitments.
• Ability to manage time in a deadline driven environment.
• Strong ability to multitask and skill in prioritizing work.
• Excellent communication and customer service skills.
• Ability to maintain a positive and friendly demeanor in a stressful and fast paced environment.
• Ability to work efficiently and with a sense of urgency.
• Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.
• Ability to meet store accuracy and productivity standards.

Expected Work Behaviors :

• Keeps the company’s best interest in mind at all times.
• Maintains a professional personal appearance.

Physical Demands & Work Environment :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands : While performing the duties of this job, the employee is regularly required to lift, carry, and load up to 75 pounds repeatedly throughout the day;

climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. The employee is also frequently required to lift in excess of 100 pounds with mechanical assistance or the assistance of coworkers.

Work Environment : Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.

Day range :

Weekend availability

Shift :

• 10 hour shift
• 8 hour shift

Education :

High school or equivalent (Preferred)

Experience :

Driving : 5 years (Preferred)

License / Certification :

Driver's License (Required)

Work Location : One location