Customer Specialist Part-time

Job Title

Assist customers and fabricators in a timely manner to help meet their needs. Responding to all customer inquiries via phone or email in a polite and efficient manner. Help homeowners and any other customer make selections by giving proper product information. Create online orders using the internal system properly and efficiently. Maintains confidentiality regarding pricing with homeowner, builder, contractor, or anyone that is not a fabricator. Effectively label products with proper tools and correct information. Maintain accurate records of products that have been moved and stored in the warehouse. Verify all outgoing shipments be completed by uploading the invoice to the internal system and ensure all products were delivered. Help keep the front desk and office area fully stocked, cleaned, and organized. Organizing file records for invoices, customers, and fabricators. Keep records of customer interactions if needed, process customer accounts and file documents.

Compensation / Pay Rate (Up to) : Per Hour