Associate Project Manager

Job Title :

Associate Project Manager

Req ID : 44744

44744

Job Category :

Customer Operations / Customer Support

Mentor, OH, US, 44060

Description :

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

The Associate Project Manager's (APM) primary role is to manage million dollar capital project orders with responsibility for backlog up to $20 million in support of USA Healthcare sales.

Responsibilities include working in partnership with Account Managers, Regional Sales Managers, District Service Managers, Shared Services Directors, Zone Service Directors and Vice Presidents, to ensure timely execution of project orders.

Ensure assigned projects are done accurately, on-time and in adherence to Terms and Conditions of the Contract. Creates and follows consistent, repeatable project management procedures and processes.

Drives effective project results to gain high Customer satisfaction and profitability.

This is a hybrid schedule after training. The team meets at our office in Mentor OH on Wednesday and Thursday.

What You Will Do

• Accountable for overall Customer experience for project orders from quotation through delivery and installation, including post-order evaluation with development and implementation of process improvements
• Responsible for financial decisions in line with Region Manager authority for expedite and consolidation costs, warehousing and storage charges, and approving free goods orders in support of the project
• Manages complex capital project orders exceeding $1 million; responsible for leading multiple projects simultaneously
• Serves as internal project lead, making business decisions to ensure proper execution of projects; assigns business tasks to responsible supporting functions
• Collaborates with Sales on large project quotes and bids to secure new business
• Prepares quotations, including supporting data analysis; ensures timely, accurate submittal of quotes and bids
• Takes ownership of project orders by completing and delegating tasks and responsibilities to ensure project deadlines are met
• Develops project schedule through MS Project or alternative project planning tool
• Manages tasks among Planning, Sales, Manufacturing, Traffic and Service, and follows up to ensure deadlines are met and each project comes to a successful completion
• Validates information on Purchase Orders and resolves outstanding issues
• Contacts Customer to obtain supporting and / or missing documentation

What You Will Do - cont'd

• Coordinates product shipment from various plant and vendor locations to designated delivery point to meet Customer expectations
• Communicates all challenges and opportunities presented by Customer to Sales Management
• Provides feedback and project updates to Business Unit Leaders, Sales Leadership and Customer Operations Management on a scheduled basis
• Conducts post-project review to provide feedback to team and supporting departments on challenges and opportunities, issue resolution and develops an implementation and execution plan for process improvements
• 10% travel expected to develop Customer relationships and determine Customer requirements for successful project completion

What You Need To Be Successful

• Bachelor degree + at least 2 years ofbusiness experience with direct contact with Customers, Vendors and Sales in a similar role
• Associate degree + at least 14 years of business experience with direct contact with Customers, Vendors and Sales in a similar role
• In lieu of a bachelor's degree, at least 18years of experience with direct contact with Customers, Vendors, and Sales in a similar role
• At least 1 year of project management experience
• Bachelor's degree is preferred

Skills

• Strong decision-making skills; understands how decisions impact the Customer and the Company
• Ability to lead and influence a cross-functional team and operate in a highly complex environment
• Strong analytical and problem-solving capabilities
• Must demonstrate a high level of professionalism and integrity
• Excellent communication skills - written, verbal and presentation
• Ability to handle multiple demands from many people and prioritize effectively
• Ability to maintain composure under pressure and demonstrate a "can do" attitude
• Teamwork

What STERIS Offers

The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people.

That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal.

We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid time off, holidays, matching 401(k), annual merit, and incentive plans.

Join us and help write our next chapter.

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STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.

WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.

STERIS is a $5 billion, publicly traded (NYSE : STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.

We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by

60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Req ID : 44744

44744

Job Category :

Customer Operations / Customer Support

Mentor, OH, US, 44060

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Nearest Secondary Market : Akron

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