Senior Business and Reporting Analyst
Senior Business and Reporting Analyst
Please make sure you read the following details carefully before making any applications.
Department
F&A Quality Management & Training
About the Department
Finance and Administration represents a committed group of people who serve the University in a variety of areas including Financial Services, Information Technology Services, Risk Management, Internal Audit, Compliance, Human Resources, and Shared Services.
The goal of our division is to provide the services and support needed to foster an environment of academic and research excellence at the University of Chicago.
Job Summary
The Senior Business and Reporting Analyst reports within the Operational Excellence team of the F&A Knowledge and Optimization Organization.
The Analyst will use data and analytical models to identify trends to improve service delivery and process improvement.
Responsibilities
- Proactively communicates and manages relationships with central and academic administrative leaders.
- Partners with team leaders to ensure Service Delivery Network Governance bodies are convened.
- Monitors and tracks organization-wide, team, and individual staff metrics.
- Develops analytical models to identify trends to improve the customer experience.
- Manages ongoing review, audit, and reporting process of service delivery performance.
- Solicits improvement ideas from OE leadership, OE staff, and other University stakeholders.
- Develops project charters outlining the value proposition for each continuous improvement project.
- Ensures solutions meet business needs and requirements.
- Creates basic business reports from various applications that provide insight into key data points.
- Partners with IT teams and functional leaders to establish data-driven policies and strategies.
- Regularly examines data reports to locate and resolve mistakes.
- Communicates the results of data analysis in written and verbal form to leadership.
- Performs other related work as needed.
Minimum Qualifications
Education : Minimum requirements include a college or university degree in a related field.
Work Experience : Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Preferred Qualifications
Education :
- A college or university degree in business, analytics, policy, management, administration or a related field.
- Graduate degree in data science, statistics, public policy, business, analytics or a related field.
Experience :
- 5 - 7 years of work experience in a related job discipline, including positions requiring extensive data and process analysis.
- Working with multiple administrative or support functions within a complex organization, especially an academic setting.
Application Documents
- Resume / CV (required)
- Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page.
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