QI SYSTEMS PERFORMANCE MANAGER

Overview

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row!

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

We are searching for a talented QI Systems Performance Manager

This position will be a hybrid schedule.

A career at Southcoast Health offers you :

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Report to the Manger of Quality Outcomes. Collaborate closely with quality and safety leadership, Quality Improvement Specialists and Digital Health Services to manage and optimize quality performance data abstraction, extraction and performance reporting.

Facilitate the real-time performance feedback, validation, and identification of improvement opportunities. Model quality performance and payor forecasts to enable data-driven decisions and prioritization of improvement activities.

Strategize with stakeholders to support workflow design and clinical documentation aimed at capturing and hardwiring optimum performance aligned with quality specifications / evidenced-base practice.

Perform analysis and facilitate change management activities to improve safety, clinical outcomes and / or payor performance.

Prepare presentations that clearly explain analyses, recommendations and performance impacts for clinical and non-clinical leaders.

Ensure accurate use of external benchmarks and application of sound statistical principles. Improve system use of file automation, reporting and dashboarding tools such as Tableau, Epic, Premier, etc.

Perform other duties as assigned and proactively identify and advise on new projects. Foster a collaborative, consultative approach to Quality and Safety.

Qualifications

• Bachelor's Degree or equivalent experience in a related field such as but not limited to clinical informatics, process engineering, business, analytics, epidemiology, public health required.
• A Master's degree or equivalent experience is preferred.
• Six Sigma certification or equivalent process improvement or data analytics experience or certification a plus or Lean certification within the first year of the position.
• Experience analyzing, interpreting, and converting large data sets into meaningful visualization in in MS Excel, Premier Health Analytics, Tableau, Minitab or other similar data management and visualization tools is required.
• Proficient skills in other Microsoft Office products such as Word, PowerPoint and Outlook is required.
• Experience with Electronic Health Records preferred.
• Advanced data management skills are required for data analysis / interpretation, data visualization for both clinical and non-clinical data.
• Minimum of (5) years of related healthcare quality improvement experience required including experience interpreting and applying quality measurement specifications.
• Lean, Six Sigma Certification or similar required with in the first year of employment.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Pay Range

USD $70,969.60 - USD $119,204.80 / Yr.