SAP Sales Distribution Specialist

Role : SAP SD S4 HANA Service Ops

100% Remote

• Order-to-Cash cycle, FG Logistics, RMA, Returns, Loaning, Install Base, Service Operations
• Variant Configuration (VC), Sales Bills of Materials (S-BOMs) and service operations such as RMA, Install Base maintenance and Workflows
• Building strong partnerships with business at different levels of the organization to understand Business's needs and Reports back to the Product Owner business on status of the delivery of features and functionality
• Perform detailed analysis of business requirements and identify, interpret, validate in providing appropriate system solutions, Fuctional Specifications, Process flow diagram and document user stories
• Proactively identify business problem and conditions and propose business process and / or system enhancements in providing consulting services on both new implementations and existing support projects
• Work closely with developers / consultants in defining acceptance criteria and partnering with Scrum Team to estimate development effortand how levels of effort impact the priority of requirements (User Stories Points, Sprints, etc)
• Prioritized user stories and story points in partnership with BPO, PLO, and TS and Reports back to the Product Owner business on status of the delivery of features, functionality, and applications
• Work self-directed and independently; may act as subject matter mentor in training the desired skills & experience in supporting day to day production support, enhancement’s, and awareness of change management process
• Motivate and inspire the team to both deliver on agreed plans and to continuously improve, innovate and exceed.
• Actively involved in day-to-day production support, enhancements and familiar with change management process and its prioritization

Experience and Skills :

Required :

• A minimum of 8 years of relevant experience in IT as a business analyst
• Relevant ERP / SAP S / 4 HANA Experience in Sales & Distribution (SD) and Service Operation (PM) module with key functionalities such as Order-to-Cash cycle, FG Logistics, RMA, Returns, Loaning, Install Base, Service Operations
• Expertise in design, customize, configure and testing of SD& PM modules in the area of sales documents (Quotation, Inquiry, Orders, Credit Memo Requests, Debit Memo Requests, Contracts), deliveries and billing document, IBase
• Extensive knowledge on special sales scenarios : Third party sales, inter-company invoicing, intra / inter-company stock transport order, subcontracting, Scheduling Agreements along with integration with MM.

Identify gaps, issues and work around solutions required

• Experience in Finish goods Logistics Execution functionalities like outbound delivery processing, picking, packing, goods issue, transportation, and ware house management and route determination
• Expertise in Variant Configuration (VC), Sales Bills of Materials (S-BOMs) and service operations such as RMA, Install Base maintenance and Workflows
• Business Process Modeling and ability to understand system landscape with SaaS & PaaS based applications
• Experience in SAP S / 4 HANA integration with other business applications via interface by using different middlewares, file transfer methodology, EDI / IDOC, API’s
• Ability to translate business requirements into system solutions, Fuctional Specifications, Process flow diagram and document user stories.
• Ability to embrace changes and to deliver IT solutions in a fast-changing business / IT environment to manage complexity and ambiguity

Desired / Preferred :

• Deployments of Fiori apps and good understanding of SAP Authorization workflows
• Hands-on experience in SAP Solution Managersuch as SOLMAN & CHARMand AGILE Methodology (SCRUM, SAFe, etc) as part of SDLC
• Experience with regulated environment GXP, SOX, etc
• Strong problem solving, analytical and design skills and knowledge in ABAP Program analysing, Query, LSMW
• Solid written, presentation and verbal communication skills
• Knowledge of other application tools (GHX, SFDC, SAP CPQetc)

Other :

• SAP Certification is a plus
• Knowledge of Automated Testing Tools such as HP ALM, JIRA

Domian Experience in Sales, Marketing and Service Operations will be an added