Technical Writer

Avolve Software Group
Salt Lake City, UT, US
$70K-$80K a year
Full-time

Job Description

Job Description

This is a fully remote position that can be performed out of the following states : AZ, CA, CO, CT, FL, GA, IL, IN, MA, MI, MN, MT, NC, NJ, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA

We are seeking a Technical Writer to direct the creation of a comprehensive content repository that will serve multiple functions, including technical releases, marketing, training, sales, and user documentation.

The ideal candidate will have a strong background in technical writing, content strategy, and documentation management for SaaS products.

This role offers the unique opportunity to shape the future of the customer resources for our innovative SaaS offerings while working closely with stakeholders to ensure our solutions effectively meet existing and future market needs.

This is a remote position open to candidates in the US. The Technical Writer reports to the Chief Product & Technology Officer.

Responsibilities :

  • Lead Content Strategy : Develop and manage a unified content strategy for technical documentation, user manuals, training materials, marketing collateral, and sales enablement resources.
  • Create a Content Repository : Build and maintain a scalable, accessible content repository to house technical and non-technical documentation for internal and external stakeholders.
  • Cross-Functional Collaboration : Work closely with engineering, product management, marketing, sales, and customer success teams to gather information, ensure content accuracy, and align documentation with product updates and company goals.
  • Documentation for SaaS Products : Author and maintain high-quality documentation for software releases, including API documentation, technical specs, user guides, and release notes.
  • Support Marketing & Sales Teams : Create product-focused materials for marketing campaigns, whitepapers, and presentations that highlight the technical capabilities and benefits of our SaaS solutions for the public sector.
  • Training & Onboarding Materials : Develop and update training documentation and resources to support customer and internal onboarding.
  • Maintain Consistency & Quality : Ensure consistency, accuracy, and clarity across all documentation, adhering to established style guides and best practices.
  • Continuous Improvement : Establish documentation workflows and continuously seek ways to improve the quality and efficiency of content production.
  • Content Governance : Develop policies and procedures for content lifecycle management, ensuring content is up-to-date, version-controlled, and accessible.

Qualifications :

  • 5+ years of technical writing or documentation experience, with at least 2 years in a leadership or senior role.
  • Proficiency in using documentation and content management tools such as Confluence, MadCap Flare, Adobe FrameMaker, or similar platforms.
  • Proven experience in developing content strategies and building content repositories for diverse audiences, including technical teams, end-users, and business stakeholders.
  • Ability to collaborate with engineering, product, marketing, and sales teams to develop accurate and relevant documentation.
  • Strong attention to detail, with the ability to translate complex technical information into clear and concise content.
  • Bachelor’s degree in Technical Writing, Communications, Computer Science, or a related field (or equivalent experience).

Benefits :

  • Group Medical, Dental, Vision and Life insurance
  • 401k
  • Unlimited Vacation
  • Paid Sick Leave & Holidays

Compensation :

  • Pay Range : $70k-$80k annual salary (Boston, MA)
  • Salary will be adjusted based on geographic location

About Avolve Global leading government technology

Avolve is the global market leader in electronic plan review. We digitalize the review and approval of plans for permit applications, for both citizen and commercial planning developments.

This enables government jurisdictions to improve efficiency and processes, as well as optimizing the experience for both permit applicants and plan reviewers.

We have over 300 customers globally and are expanding fast, because we have a suite of best-in-class solutions that offer choice to cities, counties, municipalities, and states.

It is an exciting time to join Avolve - we are expanding into new territories and have great vision for our technology solutions.

As a team we take enormous pride in the quality of our work, and our people come to work because they enjoy being part of the Avolve family and helping our customers to create safe and thriving communities.

Avolve is an equal opportunity employer committed to promoting an inclusive environment. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential.

We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Powered by JazzHR

z0mM8LsnXJ

9 days ago
Related jobs
Promoted
Avolve Software Group
Salt Lake City, Utah

We are seeking a Technical Writer to direct the creation of a comprehensive content repository that will serve multiple functions, including technical releases, marketing, training, sales, and user documentation. The Technical Writer reports to the Chief Product & Technology Officer. Build ...

Promoted
Swipejobs
West Valley City, Utah

Job Description: We are Hiring Immediately for a Technical writer position in an exciting facility! This is a project based role that will likely span several months. We are looking for an experienced Technical Writer to work on-site in West Valley, Utah to build out our catalog of Standard Operatin...

Canopy
South Jordan, Utah

We're looking for a Technical Writer to join our team! In this role, you'll be responsible for updating and maintaining our knowledge base (KB), as well as developing content that serves and empowers our client community. Collaborate with teams: Work closely with product, support, marketing, and cus...

Canopy
South Jordan, Utah

We're looking for a Technical Writer to join our team! In this role, you'll be responsible for updating and maintaining our knowledge base (KB), as well as developing content that serves and empowers our client community. Collaborate with teams: Work closely with product, support, marketing, and cus...

Russell Tobin
South Jordan, Utah

We are seeking two motivated Technical Writers to support written inquiries and concerns from our clients and senior investors. ...

Harris Geospatial Solutions
Salt Lake City, Utah

Experience authoring Operation and Maintenance (O&M) Manuals, Technical Orders (TOs), Technical Manuals (TMs), User’s Manuals, and other related technical documents. Capability to research and analyze detailed technical processes and extract technical information. Job Title: Principal, Technical...

Databento
Salt Lake City, Utah
Remote

We're looking for a technical writer who can create technical content and documentation for our diverse user base. As a Technical Writer at Databento, you will:. Previous work experience as a technical API writer, ideally at a finance or data company. Explore and implement programmatic SEO solutions...

ReliaQuest
Salt Lake City, Utah

ReliaQuest is looking for a Technical Writerwho cancreate and deliver information experiences and content that drive deep understanding and usage of ReliaQuest’s cloud-native Open XDR platform, GreyMatter. Proven ability to translate highly technical information intodigestible formatsfor users. Abil...

Stryker Employment Company, LLC
Salt Lake City, Utah
Remote

Stryker is seeking to hire a Senior Technical Writer to support Stryker’s Endoscopy Business Unit within the Endoscopy Division. As the Senior Technical Writer, you will develop, design, and create product documentation in standard industry authoring programs or in company-specific software. Edit an...

Avolve Software Group
Salt Lake City, Utah

This is a fully remote position that can be performed out of the following states:  AZ, CA, CO, CT, FL, GA, IL, IN, MA, MI, MN, MT, NC, NJ, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA We...