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Regional Shift Lead

VirtualVocations
Marietta, Georgia, United States
Full-time

A company is looking for a Regional Shift Lead.Key Responsibilities : Prioritize and delegate tasks to support the Client and Care Pro experienceCoordinate with team members to ensure seamless client and Care Pro experienceManage updates to client accounts and care plans for urgent situationsQualifications : 3+ years of customer service experience6+ months in a complex client management role1+ years in a lead roleStrong commitment to high-quality care and exceptional customer serviceFlexibility to work on at least one weekend day

10 days ago
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