Restaurant General Manager

We are looking for a Restaurant General Managers who models servant leadership while delivering exceptional results through others.

They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence.

Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion;

managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.

Essential Functions

• Develop Servant Leaders-Puts your people and restaurant first-not yourself
• Create Memorable Experiences-Creates a service experience so good the guest can't wait to come back to Popeyes
• Brand Champion-Serve as the face and voice of the brand in the restaurant and community
• Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals
• Maintain facility-Ensures the restaurant is a safe, sanitary and appealing place for everyone

Responsibilities

• Shows compassion, care and concern for the team through behaviors, actions and decisions
• Engages the team in regular one on one meetings and performance management discussions
• Creates the right environment and sets the team up for success by providing ongoing communication and the tolls to get the job done
• Coaches and motivates the Assistant Managers and the team
• Recruits and develops talent
• Demonstrates commitment to goals and inspires others to deliver superior performance
• Serve as a role model to create memorable guest experiences
• Sets clear expectations and holds team accountable for delivering brand service behaviors
• Takes actions to solve and celebrate guest feedback
• Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly
• Serves as the local representative of Popeyes to the community by sponsoring or participating in events
• Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
• Champions and implements company-wide promotions, product launches and product samplings
• Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met
• Monitors business : previous day numbers, schedules, cash shortage concerns, and HACCP Logs
• Reviews inventory efficiencies to create product orders
• Controls food and equipment inventory, conducts daily and weekly inventory counts, keep records and monitors food cost
• Creates, communicates, implements and follows up on operations and financial action plans
• Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
• Maintains Brand operating standards for product procedures, cleanliness standards and service expectations
• Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations
• Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment

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