Technical Business Analyst

Job Description

Responsibilities :

This role requires a wide variety of strengths and capabilities, including :

• General knowledge network and enterprise infrastructure systems
• Prepare technical reports by collecting, analyzing and summarizing business information
• Validate technology resource requirements and develop cost estimate and models
• Interpret, evaluate and interrelated research data to develop business analyses and projections for incorporation into strategic decision-making
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics
• Review business operations digital resources and assets to define requirements for new tech initiatives
• Actively participate in the implementation of approved changes for digital products within the department
• Create informative, actionable and repeatable reporting & data collection processes with relevant business systems
• Conduct ad hoc analyses to investigate ongoing or one-time operational issues
• Provide required support in developing and maintaining process, solution, requirement docs, checklists, and other organizational process assets
• Monitor and participate project progress activities by tracking and resolving issue, and providing assigned deliverables

Requirements :

• Bachelor's Degree in appropriate field of study or equivalent work experience
• 3-5 years experience in the Hospitality Industry
• Experience with Analytics applications; Qlik view, Adobe Analytics, Tableau
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills

Business Analyst top skills & SW proficiencies :

• Familiar with relational database concepts and client-server concepts
• Microsoft Office Suite, Visio, MS Teams
• Jira & Confluence
• Figma
• Optimal Workshop
• Agile Scrum methodology
• Process Improvement

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability / Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.