Search jobs > New York, NY > Head of product

Head of Issue & Product, Outreach & Partnerships Management -New York - Trust & Safety

TikTok
New York
Full-time

About the team

As a Head of Issue and Product, Outreach and Partnerships for T&S, you will lead the team of issue experts responsible for engaging external voices to deliver insights and recommendations to Trust and Safety policy and product teams.

The team leads external engagement for such safety topics as Youth Safety & Well-being, Integrity & Authenticity, Mental Health, Hate & Harassment and Exploitation and Abuse.

You will work with your team and across Trust and Safety to design comprehensive external engagement strategies and objectives that advance safety on the platform.

You will also partner closely with your teammates on the T&S Regional Outreach and Partnerships team to ensure diverse voices are incorporated into policy and product development.

Responsibilities- Day to day management of the Issue & Product Outreach and Partnerships team for T&S. - Work cross-functionally, building synergy and influence with multiple departments within T&S including Issue Policy, Product and cross functional partners in Public Policy, Communications, Core Product and other teams globally.

Collaborate across global product, program, and regional teams to define Issue and Product OPM external engagement priorities - Support team with maintaining internal and external research efforts to keep the team up-to-date on industry trends and emerging issues across key priorities - Help to ensure our company principles, policy development, and products are built in a way that understands structural and long-term impact to the TikTok community

Minimum Qualifications- 5+ years experience in external engagement roles in tech, advocacy, or government - 3+ years relevant experience in Trust and Safety or Trust and Safety related fields - Significant leadership experience, including experience managing a mid-sized team including team members at multiple levels- Ensure that the voices of organizations and experts who focus on platform safety and well-being are heard by T&S teams- Support team in building creating clear routes of consultation and engagement between Trust and Safety and external experts.

  • Ability to succinctly describe your vision and highlight roadblocks to an executive audience, bringing desired coordination outcomes Preferred Qualifications- A scrappy energy and willingness to pitch in and help on work across the team.
  • A sense of community empathy, global vision, passion, a drive to achieve, humility facing the depth of unknown. Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.

This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

30+ days ago
Related jobs
Promoted
Volunteers of America Greater New York
The Bronx, New York

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing...

THE BANK OF NEW YORK MELLON CORPORATION
New York, New York

Known as the “bank of banks” - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset managemen...

Promoted
Physician Affiliate Group of New York
The Bronx, New York

NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Serv...

New York Life Insurance Co
New York, New York

When you join New York Life Investments, a wholly owned subsidiary of New York Life Insurance Company, you are joining a global investment company with a long history and passion for career development, innovation, collaboration, and diversity, equity and inclusion. The Executive Assistant will supp...

City of New York
New York, New York

Under the general supervision of the Director of Community Partnerships, with wide latitude for the exercise of independent judgment and action, the Community Partnerships Manager oversees the daily operations of the Community Partnerships Resource Center and supervises the activities of a team of u...

Goldman Sachs
New York, New York

Helping with technical project management of new product design and structuring, changes to existing funds as well as analysis and implementation of other product initiatives (working with investment teams, distribution, legal, tax, compliance, fund services, finance, operations,. Global Product Str...

City of New York
Queens, New York

The selected candidate will be responsible for all aspects of DDC’s safety-related construction programs, including review of site safety plans (SSP), enforcement of DDC construction safety policies and procedures, and local, state, and federal codes, including but not limited to OSHA, DOT, DOB and ...

YMCA of Greater New York
Staten Island, New York

YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i....

City of New York
New York, New York

Under direction of the Deputy Director of Asset and Infrastructure Management, the Asset Management Associate will work with all levels of the organization to coordinate the tracking and reporting of IT assets, contracts, and maintenance renewals in the agency’s Asset Management Enterprise System (F...

YMCA of Greater New York
Brooklyn, New York

YMCA membership and more! Benefit eligibility is determined by an individual’s employment status (i....