Clinical Supervisor, Behavioral Health

Job Description

Job Description

Who We Are :

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care.

Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores Largest Teaching Health Center FQHC 11 Locations offering 44 Specialties NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC / Nurse Corps / Pediatric Specialty HPSA Scores : Primary : 17 Dental : 25 Mental : 20

What We Are Looking For

The Supervisor, CMT Behavioral Health is responsible for supervision of the day-to-day operational and clinical oversight of Behavioral Health staff in Care Management.

The Supervisor will ensure positive patient experiences, effective coordination, efficient operations, and accurate data collection / reporting.

Clinical supervision of ACSW's working within CMT. Crisis management for CMT and clinical staff / providers. Will participate in continuous process improvement practices and ensure adherence to policies and standards.

Will provide training and development to CMT BH staff. Responsible for time entry, performance measures, and staff disciplinary processes.

In collaboration with management, responsible for the operationalization of program requirements. Position may act in the capacity of a therapist based on program needs, including individual, group, family therapy, and / or brief intervention.

This position will require frequent travel between clinical sites and patient-oriented locations.

Schedule : 5 days per week, 8 hours per day, Monday - Friday, 7 : 30 am-4 : 00 pm Location : San Bernardino, CA

This is not a remote position.

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Responsible for compliance with program and contractual requirements.
• Clinical supervision of ACSWs and BH staff in CMT.
• Day-to-day operational oversight and supervision of CMT BH staff.
• Assist with internal audits. Provide feedback to staff on program guidelines and workflows.
• Assist in developing and managing outreach, community engagement, and patient care plans.
• Will oversee Crisis Management and assist the department as necessary.
• Ensuring CMT BH staff meet productivity, enrollment, and caseload expectations.
• Patient risk assessments and BH follow-up. Ensure patient risk assessments are complete and adequate follow-up and guidance are provided.

Provide recommendations, treatment resources, and referrals for CMT BH Staff.

• Co-sign documentation for CMT BH Staff. Ensure documentation meets program requirements.
• Daily : Attend huddles, provide feedback and guidance on patient care and treatment plans, and maintain up-to-date knowledge of mental health and community resources necessary for patient linkage.
• Other duties as listed in the official job description.

QUALIFICATIONS :

• Education : A Master's degree in Social Work (MSW) required.
• Licensure / Certification : Active and unrestricted CA Licensed Clinical Social Worker (LCSW) required. Current CPR / BLS certification (must be American Heart Association or Red Cross accredited program), valid California driver's license, and auto insurance.

As a requirement of this position, you must receive EPIC certification for the module you have been hired into.

Experience : 3 years working as an LCSW providing therapy services required. 1 year of clinical supervisory experience preferred.

Previous experience working in crisis management or county-level populations preferred.

Essential Technical / Motor Skills : Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers.

Must have the ability to use variations of electronic health records and other various databases.

• Interpersonal Skills : Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and / or enforcing policies;
• work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone;
• think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload;

work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.

Essential Mental Abilities : Must be flexible to perform a variety of tasks. Must be well organized and a self-starter.

Must have strong analytical and problem-solving skills.

Work Eligibility : Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

EEO : SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full Benefits Package Effective on Your First Day!

Industry Leading PTO Accrual (accrued per pay period) Sick Leave Paid Holidays Paid Jury Duty, Bereavement SAC Health Covers approximately 85% of Team Member health premium costs (may vary w / benefit plan selection) Retirement - up to 8% employer contribution Continuing Education and Learning Benefits Annual Mission Trip and much more!

Learn More About the Work We Do :

SAC Health's Mission : SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.

SAC Health's Core Values : Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect