Job Description Summary
Henry Ford College presents an opportunity for a Clinical Associate.
The Clinical Associate for the School of Health and Human Services is responsible for developing, coordinating, and scheduling clinical practice for the Nursing program and support for other health career programs.
The Clinical Associate collaborates professionally with clinical agency partners to establish scheduled dates and times for students’ clinical practice through the Acemapp Clinical Placement System.
The Clinical Associate manages and tracks health and clinical requirement compliance for all students and faculty. The Clinical Associate models concepts of outstanding customer service and utilizes effective communication skills in providing assistance and accurate information to students, faculty, staff, and clinical partners.
Assists in support of special projects and other duties as assigned. The Clinical Associate assists in the continuous improvement and execution of processes and procedures that ensure quality service and compliance with school procedures and college-wide policies.
Employs problem solving and conflict resolution skills appropriately.
Schedule : Possible opportunity for a hybrid schedule for this position after the training period. (2 days remote, three days onsite)
Monday - Friday 8 : 00 am - 4 : 30 pm
- Two (2) years of experience as an administrative professional in a busy office setting.
- Strong computer skills, with Microsoft office and the ability to learn new technology.
- Demonstrated commitment to service excellence.
- Strong organizational skills and attention to accuracy and detail.
- Effective oral and written communication skills.
- Ability to work independently and balance multiple priorities.
- Ability to use good judgement in handling student and employee information in a confidential and discreet manner.
- The most successful candidate will have a career that includes the following : - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others;
- develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed;
relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
- Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions;
makes recommendations.
Technology Management - Keeps up to date on technological developments. Makes effective use of technology to achieve results.
Ensures access to and security of technology systems.
Accountability Is accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities.
Accepts responsibility for mistakes and seeks to improve. Complies with established control systems and rules for data integrity.
- Integrity / Honesty -
- Models concepts of outstanding customer service and utilizes effective communication skills in providing assistance and accurate information to students, faculty, staff, and community members.
- Employs problem solving and conflict resolution skills appropriately.
- Provides support for clerical and administrative tasks. Assists in the support of special projects and other duties, as assigned.
- Supports the services and functions provided by the Academic Affairs Unit while fostering a team-focused environment.
- Assists in the continuous improvement and execution of processes and procedures that ensure quality service and compliance with school procedures and college-wide policies.
Additional Information
REWARDS THAT LAST A LIFETIME
Henry Ford College takes great pride in offering a variety of comprehensive and industry-leading programs and resources to support the health and well-being of our team members and their families.
Being an industry leader means giving back to our most valuable asset our employees.
HFC Offers :
- Employee assistance program
- 403B and 457B saving and retirement plans with Roth contribution options
- Vacation time / PTO
- Holidays
- Tuition waiver
- Comprehensive medical insurance
- Employer paid vision and dental
- Long / short term disability
- Flex spending and health saving accounts
- Professional Development opportunities
01 Do you have at least two (2) years of experience as an administrative professional in a busy office setting?
02 Do you have an associate degree or higher from an accredited institution or a combination of education and experience?
Required Question