Position : Front Desk Agent Location : Jackson, MS
Job Id : 276 # of Openings : 2
Front Desk Agent
Location : Jackson, MS, 39202
Job Description :
The Front Desk Agent will be responsible for providing excellent customer service to guests, checking guests in and out of the hotel, answering phone calls and emails, making reservations, and handling guest complaints and requests.
The ideal candidate will have excellent communication and interpersonal skills, be able to multitask and work in a fast-paced environment, and have a positive attitude.
Responsibilities :
- Greet guests and check them in and out of the hotel
- Answer phone calls and emails and respond to guest inquiries
- Make reservations and handle cancellations
- Handle guest complaints and requests in a timely and professional manner
- Maintain a clean and organized front desk area
- Assist with other duties as assigned by management
Requirements :
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Positive attitude and willingness to learn
- Proficient in Microsoft Office and other computer programs
Apply for this Position
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