Senior Infrastructure Engineer

Purpose

The Senior Infrastructure Engineer performs a critical role in defining and implementing cloud-based solutions and strategies.

This role is responsible forleading complex efforts, mentoring others and leading level-3 support. This individualis a highlyeffective and experienced with various development tools, IT infrastructure components and has proven experience designing, developing, implementing technology solutions using Agile methodologies.

This role will be supporting Infrastructure and Operations services, with a focus on cloud technologies.

Responsibilities

• Work with business and technology partners to understand needs from the client perspective
• Drive technology discussions and facilitate, decision with other teams within the organization
• Collaborate cross-functionally to develop our target state cloud platform and infrastructure
• Gather technical requirements, assess capabilities, and analyze findings to provide appropriate cloud platform solution recommendations and adoption strategy
• Design, build, and deploy efficient solutions that improve efficiencies and add value to the business
• Develop creative and efficient solutions for migration to cloud environments
• Design and build technology solutions, including the process, integrations, and automation.
• Automate testing and execution of playbook actions
• Identify and execute on opportunities to automate and simplify lifecycle management
• Implement best-practice standards that will be leveraged by business units to streamline and simplify cloud platform operations
• Operate and maintain cloud-based solutions to ensure high performance and reliability
• Define and govern operational processes, guidelines, and standards that facilitate robust, scalable, cost-effective, and innovative services
• Manage risk identification within the technical architecture in partnership with security teams
• Ensure alerts and events are flowing across various cloud-based services and partners
• Normal business hours and some after-hours / on-call responsibilities
• Support projects and initiatives to deliver on strategic goals, including building automation to improve efficiencies
• Work closely with agile teams to prioritize the implementation of user stories while balancing priorities, ensuring continuous delivery or business value
• Track time and complete assignments on schedule
• Build, maintain, and promote strong technical documentation

Mentor and cross-train team members

Keep abreast of and gain expertise in the evolving technology and understand how new technologies could be applied to our Cloud platform offerings

Develop and maintain an operational dashboard to track and report on the health of IT systems, including alignment or impact to business services

Executes POCs and feasibility studies to validate next-gen product concepts, technologies, and services leveraging results to guide business and technology decisions

Research, test, and understand the relevant products and product capability

Participate in the vendor community on relevant products and product capability

About You

• Bachelor's degree in computer networking, information systems, or related field, or at least 3years of applicable experience
• 3+ Years of Network Infrastructure experience
• Experience configuring and supporting networks within an Azure Cloud environment
• Experience with Windows Server and / or Linux distributions
• Proficiency with fundamental network protocols such as : ARP, DNS, DHCP,BGP
• Experience with Aruba switches and Access Points and Clearpass, VMware Velo Cloud SD-Wan and Palo Alto Firewalls.
• A solid understanding of network routing and traffic analysis using such tools as TCPDump and Wireshark.
• Proficient with common scripting languages such as PowerShell and Python
• Experience with network performance monitoring and optimization
• Experience with network architecture design and implementation

Physical Requirements

Ability to travel up to 10% of the time, which may include weekends and evenings, as needed

Most work is performed in a temperature-controlled environment

Incumbent may sit for long periods of time at a desk or computer terminal

Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday

Stooping, bending, twisting and reaching may be required in completion of job duties

Our Values

Ability to demonstrate, understand and apply our workplace values.

Simplicity (operate) the drive to identify root cause and innovate to remove complexity to deliver the best outcome

Heart (emotion) the passion that drives you to get up every day and work hard to strive for excellence

Performance Excellence (mindset) clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability

Respect (philosophy) taking pride in being inclusive and treating everyone who comes through the doors with respect

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job.

All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and / or location.