Supervisor

Job Description

Job Description

About Us :

Immersive Gamebox is on a mission to reinvent how we play video games. We’ve created an immersive team challenge, which takes place in interactive Gameboxes, where players work together to win. The Gameboxes feature a range of techniques, including projection mapping, touch screens, motion tracking, and surround sound, to deliver a fun and immersive experience without needing headsets.

We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox, you’ll be allowed to push your boundaries, find out what you’re capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business. Sound like something you can get on board with? Awesome.

The Job :

As a Supervisor at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards.

If you believe that you are the right candidate for this new and exciting role, and feel that you'll bring energy and enthusiasm to the team, apply today!

Key Responsibilities :

Welcome all visitors to the space

Host and monitor teams through their experience

Ensure areas are clean and presentable

Keep up to date with bookings and queries

Maintain the equipment and technology

Answer visitor enquiries and promote the experience to passers-by

Communicate and cooperate with other venue staff and the wider team

Responsible for opening or closing the venue

Support the venue management with leading and developing the team.

Experience :

Previously worked in hospitality, retail or entertainment for at least 2 years

Organized with a great eye for detail

Consistent positive attitude

Confident with computer and tablet technology

Willing to work flexible hours

Excellent communication skills.

What Person are we looking for?

Optimistic, enthusiastic, and “can do” attitude

Strong sense of ownership, but understands when to escalate issues

Precise, organized, and attentive to detail

Thrives in a fast and changing environment

Calm under pressure. Able to troubleshoot and solve problems quickly

Commitment to efficiency and excellence - do things fast and right

Promote and maintain a positive and professional environment

Benefits :

New and exciting concept, with an ambitious growth plan

A chance to test our games before the general public

Employee Assistance Programme - EAP (Self and Family)