Administrative Supervisor

ADMINISTRATIVE OPERATIONS SUPERVISOR

Roswell, Georgia

JOB SUMMARY The Administrative Support Operations Supervisor is responsible for overseeing day-to-day operations and facilitating communication between field staff, management, dispatch, and outside agencies.

ESSENTIAL FUNCTIONS / DUTIES

• Responsible for supervising, directing, and developing field staff.
• Assure full and appropriate staffing of units for all field employees and accurately process payroll and time off requests accordingly.
• Coordinate daily work schedules for field employees, shift bids, floaters, ride-alongs, stand-bys, and special events staffing.
• Mentor employees, conduct performance evaluations, provide disciplinary actions to assigned personnel, and facilitate individual and team development to drive positive results.
• Act as a liaison between the company and its patients, public safety agencies, training institutions, hospital representatives, and other applicable personnel.
• Thoroughly investigate incidents and complaints involving assigned units or personnel and resolve in the best manner possible. Assists other Operations Supervisors in investigations.
• Review Patient Care Reports (PCRs) and other field paperwork for accuracy, ensuring that it is reconciled timely on a daily basis.
• Direct GMR resources during disaster situations or mass casualty incidents and assist in any capacity needed.
• Prepare reports and manage projects as assigned by the Operations or General Manager.
• Oversee equipment and supply maintenance.
• Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, and promotion.
• Responsible for compliance with and enforcement of all applicable policies and procedures.
• Perform other duties as assigned.

QUALIFICATIONS

Experience :

Education :

Skills :

WORKING CONDITIONS AND MENTAL / PHYSICAL REQUIREMENTS

Working Conditions :

Physical Demands :

Mental Requirements :

GUIDING VALUES AND BEHAVIORS

Employee must consistently exhibit our guiding principles :

Why Choose GMR ? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we serve. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0047017