Location : Huntington Park, CA (Travel LA area)
Pay Range : From $ per hour for entry-level and up to $ per hour for experience individuals.
This is a Dental Assistant experienced role.
The GA Assistant role is to support the dentist and hygienist in providing excellent, high-quality care to patients at a pediatric dental practice and outpatient surgery center, including sedation / surgery.
The outcome of this role is achieved by following Hero Core Values :
Integrity - Doing what is right for our patients, our teammates, and our company. Upholding moral principles and trustworthy actions.
Be in compliance with all laws governing our company (, HIPAA, CDC, ADA, AAPD, OSHA, etc.)
Use proper infection control practices
Maintain patient confidentiality
Always do the right thing even when no one is watching
Support the organization’s goals and values, support affirmative action and respect diversity, and adhere to state and federal guidelines
Mission Driven - Focused on delivering high quality, compassionate healthcare through your daily activities in efforts to better the community we service.
Assist the team with a smooth flow of anesthesia support services and anesthesia supplies / equipment are available to all patients receiving Anesthesia care within each practice
Willing to travel as needed to assist with anesthesia services
Communicate in a child-friendly tone
Continually reassure and educate patient and family throughout the entire appointment
Create a friendly relationship with patients and parents as well as educating them on good oral health
Organizing and sterilizing dental instruments and workstations per OSHA standards
Patient First - Evaluating our level of service and quality to the people we serve, putting what’s best for our patients above all else.
Accurately describe to patient and family the necessary treatment and plan steps
Efficiently obtain quality dental radiographs (periapicals, bitewings, panoramic) as requested by the dentist using coaching techniques
Provide clear, effective, and encouraging oral hygiene instructions
Accurately describe to patient and family the necessary treatment and plan steps
Exhaust all efforts to provide the best patient experience
Accountability - Taking responsibility for meeting our commitment and taking ownership of our results.
Report to work on time as scheduled and ready to serve the patient throughout the entirety of the scheduled shift
Collect and document clear, concise, and accurate patient records
Obtain written treatment plan signatures
Write accurate and consistent notes, ensuring chart notes match services completed
Be prepared, self-motivated, and manage down time effectively
Be the check-in and checkout face of specialty for parents
Complete confirmation and follow up calls to parents
Ensure patient charting and demographic information is correct and submitting claims
Compassion - Having the insight and vision to see others and help them along the journey of awareness, courage, confidence, and joy.
Seeing people as humans and assuming positive intent.
Support a non-judgmental environment for patients and their families
Work with others to provide and understand vision and inspiration to peers by displaying passion and optimism, remaining open to others’ ideas, and being able to work in a fast-paced environment with different personalities
Work situations are both routine and urgent / emergent in nature and require significant organizational skills and attention to detail
Initiate friendly, stress reducing conversations with patients and family members
Ability to describe protective stabilization to patient and family
Effectively communicate proper oral hygiene and preventative care to the patient and family
Communicate in a friendly tone
Teamwork - Acting as a contributing teammate to those you work with, striving for common culture and goals. Supporting one another to achieve the mission and seeing opportunity in yourself and others to develop and grow.
Report to work as scheduled and ready to work
Collaborate with others to provide high-quality care and experience for our patients and their families
Be able to work in a fast-paced environment with different personalities
Provide support to the anesthesia department by assisting as needed
Demonstrate a teamwork mentality
The ability to anticipate Provider needs before and during treatment
Participate in all office communication by offering ideas or problem-solving suggestions
Minimum Qualifications
High school diploma or GED
Outstanding customer service skills
Radiology Education and training that meets state requirements
Strong interpersonal skills such as; a friendly outgoing demeanor and the ability to actively listen to patients and parents
The ability to multi-task and complete dental tasks correctly and in a timely manner
Ability to disinfect hygiene station following clinical contact surfaces protocol
Efficiently complete tasks in a fast-paced environment
Desired Qualifications
Able to multi-task and complete dental tasks correctly and on time
Demonstrates strong interpersonal skills, listening to patients’ needs and possesses a friendly and outgoing demeanor
Experience with Eaglesoft, Dentrix, eClinicalWorks or similar EHR software
Must be comfortable and knowledgeable of General Anesthesia and Oral Surgery
Previous experience working in a dental office
Current BLS CPR Certification
Familiar with hygiene instruments and understanding the proper use of these instruments
Experience with diagnostic radiographs and intraoral pictures
Knowledge of tooth numbers / letters and the ability to chart existing restorations, teeth, decay and proposed restorations accurately
Physical Requirements
- This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand;
- talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms;
and lift up to 25 pounds.
Work Environment
Work is performed in a standard office environment. This role routinely utilizes standard office equipment.
Equal Employment Opportunity Statement
The statements contained herein are intended to describe the general nature and level of work performed by the GA Assistant, but are not a complete list of the responsibilities, duties, or skills required.
Other duties may be assigned as business needs dictate. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Hero Practice Services group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary and Benefits
Full-time, non exempt position. Competitive compensation and benefits package. In addition to the Job Description, you will be asked to perform other duties that support the business and our Mission.