Job Description
Job Description
Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide, becoming the preeminent gadget repair company in the industry.
Handling everything from phones, gaming consoles, cameras, computers, and laptops, we restore devices back to their original look, feel, and functionality.
Our team of in-store Technicians has a great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise.
We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.
uBreakiFix of Greenwood is hiring Full-Time Technicians to join our team. As a Technician with uBreakiFix, your role is vital to the success of our company.
Our Techs interact with customers and diagnose and perform repairs, often in real-time. This position is ideal for people passionate about technology, and for those who want to continue to learn about innovations in the field while getting paid for it.
If you have a strong work ethic, are detail-oriented by nature, and looking for a long-term opportunity within a dynamic company, please apply today for immediate consideration!
Primary Responsibilities Include :
- Resolve customer issues by troubleshooting and repairing electronic devices
- Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
- Perform in your role and achieve goals by conducting sales, providing excellent service, and technical / repair support, and creating satisfied customers in accordance with Asurion’s Core Values
- Expand your knowledge of uBreakiFix’s products and culture
- Deliver world-class customer service
- Be responsible for inventory management
- Work with cross-functional teams to deliver on programs / processes
- Provide feedback on work instructions and improve process flow
- Self-manage and set priorities while multi-tasking in a fast-paced environment
Successful Candidates Must Have :
- High school diploma or equivalent preferred
- Valid driver’s license with a satisfactory driving record
- Basic knowledge of Microsoft Office products
- Minimum 1 year of customer service / retail experience preferred
- Knowledge of mobile devices and operating systems
- Strong oral and written communication skills
- Strong teamwork and collaboration skills
- Ability to work a flexible retail schedule
- Motivated to meet and exceed evolving key performance objectives
- The ability to quickly adapt to an ever-changing environment
- Willingness to learn and leverage sales resources
What Do We Offer?
- Competitive pay
- Benefits including health, dental, and vision
- Paid time off
- Continuing education support
- Ongoing training to grow your skills
- An opportunity to get paid doing something you love
Company Description
uBreakiFix is the nationwide leader in professional same-day electronics repairs - including iPhone, Samsung, Computer, Macs, iPads, and other tablets and cell phones.
Our professionally trained and certified technicians provide fast and affordable iPhone repairs, cell phone screen replacements and all fixes for PCs, Macs, and tablets.
Company Description
uBreakiFix is the nationwide leader in professional same-day electronics repairs - including iPhone, Samsung, Computer, Macs, iPads, and other tablets and cell phones.
Our professionally trained and certified technicians provide fast and affordable iPhone repairs, cell phone screen replacements and all fixes for PCs, Macs, and tablets.
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