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Product Knowledge Specialist - Mercedes-Benz of Manchester

Group 1 Automotive
Manchester, NH, US
Full-time

CONSIDER YOUR CAREER WITH US!

No Experience Necessary!

Mercedes-Benz of Manchester is part of fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a Qualified MERCEDES-BENZ PRODUCT SPECIALIST to join our Quality Dealership, representing the Quality Mercedes-Benz Brand.

Our Product Knowledge Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with our clients at time of delivery, and during ownership, you will create a long lasting positive impression of the product and our dealership.

Our PKS should be passionate about customer service, take pride in their work, an enjoy being part of a winning team that cares about their employees.

We offer...

  • A Great Working Environment
  • Comprehensive Training, Support & Advancement Opportunities
  • Pinnacle Awards Program
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

Somethings to Know About the Position...

  • Supports the Client Sales Advisor on Product Related Tasks and Activities.
  • Fully Explains Vehicle Features, Application and Benefits based on Client’s needs
  • Maintains Constant Communication with Designated Sales Personnel at the Dealership on Vehicle Delivery and any Shedule Changes.
  • Schedules Appointments in a Timely Manner and Maintains Communication with Clients Regarding any Changes to Scheduled time.
  • Acquires and Maintains total Product Knowledge on all Vehicles and Understands Competitors Vehicle Features, Benefits and Shortcomings.
  • Achieves Client Satisfaction Objectives as Assigned by Management and Follows up with New Owners to Ensure Delivery Satisfaction.
  • Demonstrates passion about the brand and products.
  • Confident in Using New Media (tablets, social media, etc).
  • Assist in Other Areas of the Sales Department and Performs other Administrative Duties, as Assigned.
  • Position will require a Saturday Working Schedule

You need

  • Professional Appearance
  • Positive & Friendly Attitude
  • Confidence in your Ability to be Successful
  • Interpersonal Communication Skills
  • Ability to Learn to Present Features and Technology
  • Basic Computer Skills
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License
  • 30+ days ago
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