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Broadcast System Maintenance Supervisor

Broadcast System Maintenance Supervisor

DiversifiedWashington, District of Columbia, United States
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About Diversified :

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect :

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute :

Provide day-to-day leadership, technical oversight, and operational coordination for all broadcast and audiovisual (AV) maintenance activities within a secure, multi-facility federal environment. Supervision of a team of technicians and the reliability and readiness of all broadcast systems. Serve as the primary point of contact for technical escalations, project planning, and system upgrades. Accountable for resource allocation, task prioritization, adherence to technical and security standards, and ensuring the timely submission of contractually required reports and documentation.

What You'll Do :

  • Supervise and mentor broadcast maintenance staff; manage schedules and coverage to ensure adequate coverage for planned and emergency support needs.
  • Oversee maintenance, repair, and upgrades of all facility broadcast and AV systems (Baseband / IP routers, editing, graphics, transmission, automation control, etc.).
  • Provide advanced technical support and troubleshooting for operational issues.
  • Develop, implement, and enforce preventative maintenance schedules for all broadcast and AV systems, ensuring compliance with technical, operational, and security standards.
  • Monitor system performance metrics and proactively address trends impacting reliability.
  • Plan and manage system upgrades and all reports, drawings, and documentation, maintaining a high level of attention to detail and accurate record keeping.
  • Oversee technical support for live and remote events, including high profile events.
  • Prepare and deliver daily personnel schedules, weekly summaries, monthly event breakdowns, quarterly program reviews, and post-event audio / video briefings.
  • Serve as main technical contact for clients and stakeholders. Communicate technical requirements and production plans. Attend planning meetings and deliver high-quality customer service.

What You'll Bring :

Required Skills / Qualifications :

  • Must have a minimum of active interim security clearance and ability to obtain / maintain active TS / SCI clearance.
  • 7+ years in broadcast system maintenance / AV engineering, including 2+ years in supervision and leading a team.
  • Expertise in broadcast systems, AV, IT / digital, IP, fiber, and distribution.
  • Strong personnel management, troubleshooting, and project management skills.
  • Ability to create and interpret technical documentation.
  • Flexible schedule, including weekends and holidays.
  • Preferred Skills / Qualifications :

  • Experience in federal government or major TV network broadcast operations.
  • Relevant broadcast and IT industry certifications.
  • Knowledge of modern broadcast / IP protocols (SMPTE ST 2110, KVM-over-IP, Dante, AES67, NDI) and compression and streaming standards (AVC, HEVC, MPEG, RTMP, SRT, HLS).
  • Experience with federal contract compliance and reporting.
  • Work Schedule :

  • Monday-Friday, flexible shifts (7 : 00 AM-5 : 00 PM)
  • On-call coverage for evenings, weekends, holidays.
  • Fully on-site at a secure federal facility in the Washington D.C. area.
  • What We Offer :

    Along with competitive compensation, you will be eligible for the following benefits :

  • Multiple medical plan options to suit your family's needs
  • Dental (including orthodontic coverage) and vision plans
  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401k with Employer Match
  • Paid Time Off and Paid Holidays
  • Voluntary Benefits : Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  • Commuter Benefits
  • And much more
  • To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

    Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

    If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

    Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

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