A company is looking for a Vice President, Client Success - USKey ResponsibilitiesLead the client success team, build department structure, and drive value for clientsDevelop long-term client relationships, participate in client leadership meetings, and drive continuous improvementImplement customer-first approach, serve as lead contact for escalations, and participate in sales processesRequired QualificationsMinimum 5 years experience in the deregulated / retail energy industry3 years experience in Client Success and 10 years of management experienceExperience in collaboration, relationship management, and managing virtual teamsDeep understanding of software and SaaS businessesContract management experience
Vice President Client Success - US
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