TM Quality Assurance Analyst I

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

As a member of the Treasury Management Quality Control team, this position reviews new and existing customers. This position will work closely with Treasury Management Implementation and / or Customer Support through the customer setup process.

This position requires a deep, working knowledge of a wide variety of Treasury Management services.

Essential Duties and Responsibilities

• Review business entity documentation to determine authorization of signers.
• Review Treasury Management agreements submitted by TM Implementations for accuracy before they are sent out for signature.
• Help keep our customer setups in line with the Credit Policy.
• Review emails submitted by TM Customer Service requesting temporary ACH increases for underwritten customers to determine if proper approvals were received in line with the Credit Policy.
• Determine proper approvals for ACH and Remote Deposit limit increases with the guidance of the Credit Policy.
• Identify risk when customers are requesting new services, altering their services or requesting dollar limit increases, and bring them to the attention of management.
• Review setups completed by other Treasury Management associates.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Skills

• Ability to perform tasks quickly and accurately.
• Ability to operate in a team environment to accomplish shared goals.
• Ability to solve practical problems and interpret a variety of instruction provided in written and / or oral form.
• Ability to read and interpret documents such as procedure manuals, general business correspondence and / or journals or government regulations.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations, to other employees in the organization.
• Ability to maintain effective interpersonal relationships with management and team members.
• Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.

Education and / or Experience

• High school diploma or its equivalent is required, and
• Related experience required; treasury management, banking operations and / or customer service experience preferred.

Computer Skills

MS Office programs

Equal Employment Opportunity Information : Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities.

These programs require positive action in lieu of neutral non-discrimination and merit hiring / performance policies.