Description
Minimum Qualifications
Education : High School Diploma orGED preferred
Licenses / Certifications : (None)
Experience / Knowledge / Skills :
- Prior experience in a business office or customer service setting
- Proficient typing / keyboarding skill
Principal Accountabilities
- Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system in an accurate manner.
- Explains all required forms to the patient or guarantor and obtains the necessary signatures.
- Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
- Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
- Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
- Posts payments in the computer system and generates the appropriate patient receipts.
- Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families ( all Patient Access customers).
Completes thorough and accurate documentation.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory / continuing education, skills competency, supports department-based goals which contribute to the success of the organization;
serves as preceptor, mentor, and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Employee Signature : Date :
Manager Signature : Date :
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Must demonstrate knowledge of the principles of growth and development as it relates to the different life cycles.
Specific age groups that are served by this position are circled :
Neonate Infant Pediatric Adolescent Adult Adult / Geriatric
Thrive: Patient Access Rep
Obtains demographic, insurance and financial information from patient or guarantor. Explains all required forms to the patient or guarantor and obtains the necessary signatures. Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information t...
Patient Access Rep
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient’s medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prio...
Patient Access Rep - Hospital
We are seeking a Hospital Patient Access Rep for an assignment in Seattle Washington. ...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Patient Care Coordinator I - Wellness Center
The role provides continuity of care by ensuring a smooth transition between care settings and by developing a trusted relationship with patients to identify and assist with each patient's individual needs that may arise related to the care they receive. Patient Care Coordinator I - Wellness Center....
Administrative Assistant - Finance
ADMINISTRATIVE ASSISTANT - FINANCE. Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Serve as primary administrative support to Pharmacy Direct...
Administrative Assistant
Performs a variety of complex administrative functions for all levels of management including external business partners. ...
Administrative Assistant
Job Title: Administrative Assistant. Exciting Opportunity: This role presents an exciting opportunity to contribute to impactful projects and initiatives while honing your skills in communications and Administrative within a dynamic corporate environment. ...
Customer Service Rep
Build and maintain professional customer relationships, prioritizing customer service in all interactions. Experience in a fast-paced, customer-focused environment. Engage with customers in person, over the phone, and via email to identify needs and provide solutions for HVAC parts and supply needs....
Customer Service Representative
US BioTek is a growing laboratory in Shoreline with a wonderful group of employees and an immediate full-time opportunity to join our Customer Services team! The successful candidate will be detail oriented with excellent customer service and problem-solving skills. Answering multi-line phones, prov...