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Customer Success Trainer

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a Customer Success Trainer to support and enhance the onboarding and training of customer-facing teams.

Key ResponsibilitiesDevelop and manage training programs for new hires to ensure they meet performance metrics within 30 daysRevamp and create training materials, maintaining an internal learning management systemConduct training sessions using various formats and provide ongoing support for skill developmentRequired Qualifications3+ years in a customer-facing role, preferably in onboarding or customer successExperience in coaching and teaching in a remote environmentStrong prioritization and ownership skillsAble to learn new features quickly and adapt to a fast-paced startup environmentAbility to achieve goals with limited resources and tight timelines

18 days ago
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