A company is looking for a Senior Director of Customer Success with experience in a SaaS environment.Key ResponsibilitiesRepresent the Voice of the Customer and optimize internal processes for efficiencyLead multiple teams focused on customer retention, growth, and digital transformation initiativesAnalyze data to drive KPIs and collaborate with cross-functional teams on customer needsRequired Qualifications8+ years of experience in Customer Success, Account Management, Operations, or Business Development in a SaaS environment4+ years of direct leadership experienceProven understanding of Customer Success concepts and execution strategiesExperience in building post-sale operations for small and large enterprise customersExperience with leading technical and contract migrations is strongly encouraged
Senior Director of Application Support
A company is looking for a Senior Director of Application Support to oversee application maintenance and support. ...
Director of Sales and Marketing
We are looking for a Sales and Marketing Director that has a sincere passion for seniors and truly believes that our communities offer the highest quality of care among our competitors. We are looking for a person that has a proven track record of converting leads to move-ins as well as successfully...
Senior Director of Talent Acquisition
A company is looking for a Senior Director of Global Talent Acquisition. ...
Senior Manager, Customer Success Management
Work with our account executives and practice directors to advise customers on how to augment their use of FusionOps to other areas of the business and work with our internal sales team to develop and close these opportunities. Senior Manager - Customer Success Management. FusionOps is seeking an ex...
Director of Customer Education
A company is looking for a Director of Customer Education & Support to lead the strategic vision and execution of professional learning and customer support functions. ...
Director of Park and Recreation Planning (Senior-level/Leadership)
You would join our diverse team of professionals in one of the following offices: Portland, OR; Seattle, WA; San Antonio, TX; Brooklyn, NY, or any of our Northern or Southern, CA offices. We are seeking a senior-level professional who has a minimum of fifteen (15) years of experience and the passion...
Director of Sales
The Director of Sales embodies Yoi Shigoto, “the good work,” by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The characteristics that...
Director of Sales and Marketing
We are looking for a Sales and Marketing Director that has a sincere passion for seniors and truly believes that our communities offer the highest quality of care among our competitors. We are looking for a person that has a proven track record of converting leads to move-ins as well as successfully...
Senior Manager Customer Success Management
Work with our accountexecutives and practice directors to advise customers on how toaugment their use of FusionOps to other areas of the business andwork with our internal sales team to develop and close theseopportunities. SeniorManager Customer SuccessManagement. FusionOps is seeking an experience...
Senior Manager, Customer Success Management
Senior Manager - Customer Success Management FusionOps is seeking an experienced Customer Success professional to join our growing team. Responsibilities: Partner with our customer executive sponsors, process leaders, account executives, supply chain excellence team, and technical teams for creating...