CME Connections Coordinator-IC3

Job Description

Job Description

Aspire Behavioral Health & Developmental Disabilities Services Job Description

A. ORGANIZATIONAL RELATIONSHIPS

Position Title : CME Connection Coordinator

Position Number : Date :

Date : Employee :

Employee :

Work Unit : AACSB Administration County : Youth and Young Adult Services

Immediate Supervisor's Title : IC3 Coordinator

List positions supervised through immediate contact : None

B. QUALIFICATIONS :

Ability to handle multiple tasks at once. Ability to follow up on issues, problems or request when appropriate. Ability to pay attention to details.

Ability to prioritize workload. Ability to process information in compliance with agency rules, regulations, policies, and procedures.

Skills in customer service. Ability to communicate with people at all levels of the agency department. Skills in organization.

Skills in operating agency specific software programs. Good writing skills. Knowledge of current industry specific developments in assigned areas.

Skilled in interpersonal communication. Knowledge of departmental goals and missions. Ability to work without supervision.

Entry qualifications include an Associate degree AND two years of related work experience OR Bachelor degree in any related area OR four years related experience in the area of assignment OR one year of experience at the lower level or at equivalent position.

Physical) No lifting of more than 20 pounds.

C. EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE :

Include emergency equipment, treatment equipment and high risk equipment)

D. BLOODBORNE PATHOGEN CATEGORY (check one)

Employee routinely performs tasks that involve exposure to blood or other potentially infectious

material as part of their assigned duties (Category I).

Employee performs assigned tasks which does not involve exposure to blood or other

potentially infectious matter, BUT employment may require performing unplanned category I tasks

Category II).

X Employee performs assigned tasks which involve no exposure to blood or other potentially

infectious material AND performance of category I tasks are not a condition of employment

Category Ill).

E. MANDATORY TRAINING CATEGORY (Check One)

Administrative

Direct Care

Medical

ALBANY AREA CSB Job Description Page 2

Position Title : Administrative Operations Coordinator 2-GST022

Position Number :

F. PERFORMANCE IMPROVEMENT

The Albany Area Community Service Board goal is to continually improve the delivery of service

by improvement of consumer outcomes and satisfaction. All employees have a role in performance

improvement and are expected to interact collaboratively with co-workers, and other contacts to

provide consistent, high-quality, consumer focused services.

G. ASSIGNED DUTIES

Performs complex processing, transactions or other technical level duties for a function or program area. Researches and resolves related issues, and provides documentation, reporting, customer support and program analysis.

May serve as a lead worker.

Duties Include :

Facilitate scheduling of Post Crisis DC appointments

Correspond with Office of Deaf Services for appointments & translator as needed

Complete Daily Services Not Authorized report one week in advance of current date

Monitor and track authorizations for IC3 program, complete authorizations as needed

Mainitain 96% or above of authorizations approval at all times

Coordinate verification of insurance for scheduled appointments three days in advance of current date

Collect co-pays and deductible amounts and complete cash sheet & send to billing office

Attend monthly outpatient staff meeting to disseminate information to clerical staff

Complete complex processing of documents and / or transactions for assigned organizational unit.

Provide technical assistance to customers and staff.

Coordinate routine administrative functions for the agency / office.

May assist in the operation, management, and planning of the clerical unit.

Perform job responsibilities with minimal supervision.

Serves as job expert or organization resource in assigned areas.

NOTE : This position will answer directly to the IC3 Coordinator