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Director of Enterprise Support

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a Director of Enterprise Support responsible for leading and mentoring the Enterprise Support teams to enhance customer experience and drive business results.

Key Responsibilities : Ensure execution of strategies to build strong relationships with key customer accountsDevelop and execute strategic plans for customer retention and product expansionBuild and manage a high-performing team while driving operational best practicesRequired Qualifications : Bachelor's Degree in a relevant field such as computer science or business administration10+ years of leadership experience in client relations or account managementExperience managing a $10M+ recurring revenue stream in digital marketingPrevious experience in a top-tier support organization for Premier and Priority clientsProficient in Microsoft Office, Salesforce, Jira, and other business applications

2 days ago
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