CRM Administrator

Zeiss Group
Wixom, MI, US
Full-time

CAPTURE 3D, a ZEISS company We are a B2B industrial 3D measurement technology company specializing in providing innovative solutions to our customers in various industries.

We focus on delivering outstanding customer experiences and seek a Microsoft Dynamics CRM Administrator to join our team.

The ideal candidate will be passionate about technology, have strong analytical skills, and be able to work independently and collaboratively with cross-functional teams and will report directly to the Marketing Director.

Job Overview : The Microsoft Dynamics CRM Administrator will be responsible for the administration and support of the company's Microsoft Dynamics CRM system.

This will involve working closely with the Marketing Director and business and IT teams to ensure the system operates efficiently and effectively, meets business requirements, and delivers optimal user experiences.

The candidate will also be responsible for developing workflows and automation to streamline business operations. Responsibilities :

  • Manage and administer Microsoft Dynamics CRM 2015, including security, user management, customization, and configuration
  • Collaborate with business and IT teams to gather requirements and design solutions to meet business needs
  • Organize system updates, patches, and upgrades with outside CRM provider
  • Work with CRM provider and IT company for platform upgrades to Microsoft Dynamics 365
  • Create and maintain system documentation, including user manuals, training materials, and system configuration documentation
  • Troubleshoot and resolve technical issues related to the Microsoft Dynamics CRM system
  • Develop workflows and automation to streamline business operations
  • Develop reports and dashboards using Microsoft Dynamics CRM reporting tools
  • Provide end-user training and support
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 3+ years of experience in Microsoft Dynamics CRM administration and support
  • Strong analytical skills and experience with troubleshooting and problem-solving
  • Experience with developing workflows and automation to streamline business operations
  • Experience with system customization, configuration, and security
  • Proficiency in Microsoft Dynamics CRM reporting tools
  • Excellent written and verbal communication skills
  • Ability to work independently and in a team environment
  • Microsoft Dynamics CRM certification is a plus The successful candidate will possess excellent problem-solving and critical thinking skills, the ability to manage multiple tasks and projects simultaneously, and a commitment to delivering exceptional customer service.

They must be highly organized and detail-oriented, with strong communication and interpersonal skills.

Experience with project management, business analysis, and software development methodologies is highly desirable. Your ZEISS Recruiting Team : Morgan Bare

2 days ago
Related jobs
Zeiss Group
Wixom, Michigan

Responsibilities: * Manage and administer Microsoft Dynamics CRM 2015, including security, user management, customization, and configuration * Collaborate with business and IT teams to gather requirements and design solutions to meet business needs * Organize system upd...

Promoted
VirtualVocations
Livonia, Michigan

A company is looking for a CRM/Salesforce Developer to design and implement custom Salesforce solutions. ...

Promoted
Cabinetworks Group
Livonia, Michigan

Senior IT Systems Administrator. Your responsibilities will include managing Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), Active Directory services, executing software and hardware upgrades, and administering Datto Backup systems. Maintain detailed and up-to-date system docu...

Promoted
Oscar
MI, United States

Salesforce certifications such as Salesforce Certified Platform Developer I and II are highly desirable. We are seeking a highly skilled and experienced Mid-Senior Salesforce Developer to join our dynamic team. Provide technical guidance and mentorship to junior developers on best practices for Sale...

Promoted
Roush
MI, United States

The HPC System Administrator I will be responsible for day-to-day operational support of the Roush CAE HPC and VDI hardware and software infrastructure. High level of personal commitment, occasional availability on weekends and out of hours will be required to ensure the system up time and support s...

Promoted
Central Transport
MI, United States

An ability to multitask and coordinate multiple projects at once. Ability to write project scopes and RFQ’s. Create project schedules and adhere to timelines. Create and adhere to project budgets. ...

Promoted
Rise Technical
MI, United States

Geotechnical, Project Management, Project Manager, Geotechnical Engineering, Geotechnical Engineer, Geotechnical Manager, Plymouth, Monroe, Flint, New Haven, Detroit, Ann Arbor, Rochester. Are you a Geotechnical Engineer looking to take a leading role on projects with clear routes of progression wit...

Civil & Environmental Consultants
Wixom, Michigan

We have an exciting opportunity in our CEC Wixom office for a passionate and motivated project manager to join our growing solid waste engineering team. Sound understanding of business principles of consulting projects and related project delivery tools. You’ll work primarily on Michigan solid waste...

Control System Integrators
Livonia, Michigan

The IT Network Administrator will oversee and participate in all networks operational activity, including network system administration, capacity planning, network performance, data, and network security as well as backup and restores. As an IT Network Administrator, you will:. Performs systems admi...

Premier Staffing Solution
Pontiac, Michigan

Digital Workplace applications 3+ years of experience with Smartsheet and other Project Management Applications Strong experience in Jira and Confluence Experience with creating dashboards, reports, wireframes, and knowledge-base articles Experience with Smartsheet, Figma, Lucid, various Intra...