Front-of-House (FOH) Lead
HOMETOWN COFFEE & JUICEGlencoe, IL, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionModel warm, genuine hospitality; greet, engage, and guide guests through the menu (coffee, juices, smoothie bowls, toasts, salads, sandwiches). Ensure allergy notes, modifiers, and special requests are captured and executed correctly; double-check tickets before release. Own guest recovery with prompt, professional solutions when something isn’t right. Onboard and cross-train FOH teammates (runner, cashier, expo) and reinforce standards with real-time feedback. Foster a supportive, learning-first environment that reflects Hometown’s commitment to mentorship and growth. Uphold sanitation and FOH cleanliness standards; keep guest areas, expo counter, and runner zones stocked and spotless throughout service. Promote food safety and allergen awareness; ensure utensils, labels, bags, and disposables are organized for speed. Operate the POS with precision; orders, discounts, modifiers, payments, and end-of-shift cash outs per policy. Audit receipts and resolve order discrepancies quickly to protect speed and accuracy. Maintain par levels and presentation for cups, lids, napkins, utensils, grab-and-go items, and pastry case; escalate low stock proactively. Experience : 1+ year in a FOH lead / supervisor or key-holder role in café / fast-casual or similar high-volume setting (preferred). Technical : POS proficiency; comfortable with discounts, modifiers, and multi-channel order flow (in-store + app / online). Menu Knowledge : Enthusiasm for coffee, juice, and Hometown’s daytime menu offerings; quick to learn ingredients and setup. Certifications : ServSafe Food Handler or Allergen certification a plus (or willingness to obtain). Soft Skills : Clear communicator under pressure; collaborative, organized, and calm with strong guest-recovery instincts. Physical : Able to stand / walk for long periods and move efficiently during rushes; lift and carry up to [30–40] lbs as needed. Availability : Morning / daytime shifts with weekend / holiday coverage within operating hours (7 a.m.–5 p.m.). Dirigir reuniones previas al turno; asignar y rotar estaciones (cajero, runner, expo, apoyo de barista) según el volumen y las fortalezas del equipo. Gestionar la estación de expo durante los picos; monitorear tiempos de ticket, priorizar entregas y mantener la línea en movimiento con comunicación clara y calmada. Supervisar la preparación y entrega de pedidos en línea / app para que los pedidos en el local y digitales fluyan en paralelo sin problemas. Mantener visibilidad del comedor y estantes de recogida; anticipar cuellos de botella y reasignar apoyo antes de que surjan problemas. Modelar hospitalidad cálida y genuina; saludar, interactuar y guiar a los clientes a través del menú (café, jugos, bowls de batido, tostadas, ensaladas, sándwiches). Asegurar que las notas de alergias, modificadores y solicitudes especiales se registren y ejecuten correctamente; revisar tickets antes de liberarlos. Resolver problemas del cliente con soluciones rápidas y profesionales cuando algo no esté bien. Capacitar y entrenar de manera cruzada a los compañeros de FOH (runner, cajero, expo) y reforzar estándares con retroalimentación en tiempo real. Fomentar un ambiente de apoyo y aprendizaje que refleje el compromiso de Hometown con la mentoría y el crecimiento. Mantener los estándares de saneamiento y limpieza en FOH; mantener áreas de clientes, mostrador de expo y zonas de runners abastecidas y limpias durante el servicio. Promover la seguridad alimentaria y la conciencia sobre alérgenos; asegurar que utensilios, etiquetas, bolsas y desechables estén organizados para la rapidez. Operar el POS con precisión; pedidos, descuentos, modificadores, pagos y cierres de turno según la política. Auditar recibos y resolver discrepancias rápidamente para mantener la velocidad y exactitud. Mantener niveles adecuados y presentación de vasos, tapas, servilletas, utensilios, artículos para llevar y vitrina de pastelería; informar proactivamente sobre bajo stock. Experiencia : 1+ año en un rol de líder / supervisor FOH o encargado en cafetería / comida rápida o entorno similar de alto volumen (preferido). Técnico : Dominio de POS; cómodo con descuentos, modificadores y flujo de pedidos multicanal (en tienda + app / en línea). Conocimiento del Menú : Entusiasmo por el café, jugos y las ofertas del menú diurno de Hometown; capacidad para aprender rápido ingredientes y montaje. Certificaciones : Certificación ServSafe Food Handler o de alérgenos es una ventaja (o disposición para obtenerla). Habilidades Blandas : Comunicador claro bajo presión; colaborativo, organizado y calmado con fuertes instintos para la recuperación del cliente. Físico : Capacidad para estar de pie / caminar por períodos prolongados y moverse con eficiencia durante las horas pico; levantar y cargar hasta [30–40] lbs según sea necesario. Disponibilidad : Turnos matutinos / diurnos con cobertura de fines de semana / feriados dentro del horario de operación (7 a.m.–5 p.m.). Compensación : $12-$15 por hora + $6-$10 adicionales por hora en propinas. (Posiciones de medio tiempo disponibles). Beneficios y Cultura : Descansos pagados, comidas gratis en cada turno, horarios flexibles y un ambiente de apoyo con oportunidades de mentoría y crecimiento.
Job Description
Job Description
Description : Front-of-House Lead
Role Summary
The FOH Lead is the on-shift captain for guest experience and service flow. You’ll set the pace during rushes, coordinate between the kitchen, barista bar, smoothie station, and runners, and ensure every handoff is fast, accurate, and friendly—consistent with Hometown’s standards for hospitality and quality.
Key Responsibilities
1) Shift Leadership & Flow
- Run pre-shift huddles; assign and rotate stations (cashier, runner, expo, barista support) based on volume and team strengths.
- Manage the expo during peak periods; monitor ticket times, prioritize pickups, and keep the line moving with calm, clear communication.
- Oversee online / app order staging and guest pickup so dine-in and digital orders move smoothly in parallel.
- Maintain line-of-sight to the dining room and pickup shelves; anticipate bottlenecks and re-deploy support before issues escalate.
2) Guest Experience & Hospitality
3) Team Coaching & Development
4) Quality, Cleanliness & Safety
5) POS Accuracy & Cash Handling
6) Inventory & Merchandising (Front-of-House)
Qualifications
Pay & Benefits
Compensation : $12-$15 hourly + $6-$10 extra per hour in tips. (Part-time positions available).
Perks & Culture : Paid breaks, free meals on every shift, flexible scheduling, and a supportive environment with mentorship and growth opportunities.
EEO Statement
Hometown Coffee & Juice is an Equal Opportunity Employer, committed to diversity and inclusion.
Líder de Front-of-House (FOH)
Resumen del Rol
El Líder de FOH es el capitán en turno para la experiencia del cliente y el flujo del servicio. Serás quien marque el ritmo durante las horas pico, coordinando entre la cocina, la barra de café, la estación de batidos y los runners, asegurando que cada entrega sea rápida, precisa y amable, en línea con los estándares de hospitalidad y calidad de Hometown.
Responsabilidades Clave
Liderazgo de Turno y Flujo
Experiencia del Cliente y Hospitalidad
Entrenamiento y Desarrollo del Equipo
Calidad, Limpieza y Seguridad
Precisión en POS y Manejo de Efectivo
Inventario y Merchandising (Front-of-House)
Calificaciones
Pago y Beneficios
Declaración de Igualdad de Oportunidades
Hometown Coffee & Juice es un Empleador que ofrece Igualdad de Oportunidades, comprometido con la diversidad y la inclusión.
Requirements :
serp_jobs.job_alerts.create_a_job
Foh • Glencoe, IL, US
Job_description.internal_linking.related_jobs
Job Title : Front of House Manager.Requirements : This job primarily works evening and weekend hours .About the Athenaeum Center for Thought & Culture.
The Athenaeum Center was built in 1911 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Ox Bar & Hearth™ is now hiring our Back of House team!.Ox Bar & Hearth™ is a neighborhood restaurant soon to open in Lincoln Park, rooted in seasonality, hospitality, and craftsmanship....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join The Alinea Group for a Seasonal Opportunity in Big Sky, Montana.Now Hiring : Front of House Positions.The Alinea Group is proud to partner with Big Sky Resort for an exciting restaurant residen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Goddess and Grocer has opened in the iconic Gold Coast Neighborhood.We are looking for all FOH positions including fun baristas, counter / customer relations staff and crew chiefs / shift superviso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 This is a paid role, and compensation details will be discussed by the Big Sky Resort's recruitment team.Join us for an extraordinary four-month culinary residency helmed by three-Michelin-starred ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
A new Concept, Fonda de Paula – Now Hiring in Downers Grove, IL.Fonda de Paula is a new, intimate Mexican restaurant opening soon in Downers Grove.
Brought to life by the team of FoodWorks, th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Thank you for your interest in joining our team here at PERILLA korean american steakhouse.Please be sure to read through this job listing in it's entirety in order to be considered for the po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Violi is seeking a Restaurant Manager who will be responsible for day-to-day operations of all (FOH) front of house team members at one of our venues.
The Restaurant Manager will assist the General ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the cul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
FOH managers here run floor service on brunch, lunch and dinner shifts.In addition to that, everyone has an admin day during which they tackle (tickle?) broader projects.FOH work is also ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Bellevue is a contemporary American bar & restaurant in Chicago's renowned Gold Coast neighborhood.Here, luxury, class, and a bit of splendor come together, creating an atmosphere worth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front of House Supervisor .LUXBAR- 18 E Bellevue Pl, Chicago, IL 60611.The FOH Supervisor is responsible for limited FOH general service oversight and operational tasks, as well as ensuring th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for an Operational Performance Lead, Franchise Essentials (Remote Opportunity).Key Responsibilities Provide support to Select Service General Managers and the Leadership Comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Salary : $18 - $22 per hour DOE.Our Mission is to serve our guests and our team with excellence, positivity and caring.Interested in a culinary career? Chick-fil-A is the only food company to make i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
I|O Godfrey, the energetic, year-round rooftop lounge at The Godfrey Hotel Chicago, offers sweeping views of the city from its fourth floor perch in River North.
Our menu consists of globally-inspir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 The FOH Lead is the on-shift captain for guest experience and service flow.You’ll set the pace during rushes, coordinate between the kitchen, barista bar, smoothie station, and runners, and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the cul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences.
who come from diverse backgrounds, are open-minded and curio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Before we get any further into information about this role, if your plan is to send a resume without any accompanying message or cover letter - don’t waste your time - as we won’t look ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Description & Key Responsibilities.This position will serve as the Manager on Duty and assure that all parts of the café are running at the highest level and achieving revenue goals.Work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Front of House Manager (PT)
Athenaeum Center for Thought & CultureChicago, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Back of House Staff
Ox Bar & HearthChicago, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
TAG Tour : M by The Alinea Group - FOH Opportunities
The Alinea GroupChicago, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Front of House Staff
The Goddess and Grocer - Gold CoastChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
M by The Alinea Group : Floor Manager
The Alinea GroupChicago, IL, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Open Call
FoodWorks Hospitality GroupArlington Heights, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Floor Manager
Perilla Korean American SteakhouseChicago, IL, USserp_jobs.job_card.full_time
Front of House Manager - Violi, Oak Brook, IL
DineAmic HospitalityOak Brook, DuPage County, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Floor Lead - (Sur La Table)
Touch of Modern (CSC Generation)Skokie, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Manager
Middle Brow BungalowChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Manager
The Bellevue ChicagoChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Supervisor
LUXBARChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operational Performance Lead
VirtualVocationsGary, Indiana, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Shift Leader In Training
Chick-Fil-A ElmhurstElmhurst, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Manager
I|O GodfreyChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front-of-House (FOH) Lead
HOMETOWN COFFEE & JUICELake Forest, IL, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Floor Lead (Sur La Table)
Touch of Modern (CSC Generation)Chicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Manager
Compass GroupChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
FOH Lead
The Spoke & Bird - All LocationsChicago, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Front of House Manager
SPACE 519 |The Lunchroom - WilmetteWilmette, IL, USserp_jobs.job_card.full_time