Community Admin Assistant

Description

Essential Functions :

• Receive and respond to all homeowner calls within 24 hours.
• Receive and respond to all homeowner correspondence within 3 days.
• Obtain bids with specifications by deadline supplied by the Community Manager.
• Type and proof all correspondence, newsletters, etc., as requested.
• Type and log violation letter within 7 days of receipt. Log all homeowner violation responses within 2 days of receipt.

Levy fines using charge sheet on all ongoing violations within 7 days.

• Receive and log architectural requests and process within 2 days of receipt.
• Complete an Association Closeout Inventory list for turnovers.
• Reserve space for meetings. Attend meetings as requested by Community Manager.
• Assist Community Manager with all preparation and distribution of regular and annual Board of Director’s meetings.
• Pull account histories, homeowner files, etc. as requested.
• Maintain association files.
• Complete the action list provided by the Community Manager by the deadline.
• Serve as backup for the front desk.
• Additional duties may be assigned.

Core Competencies :

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position :

• Organizing and prioritizing
• Attention to detail and accuracy
• Maintain confidentiality and exercise good judgment
• Problem-solving skills
• Excellent communications skills, both written and verbal

Requirements

Minimum Qualifications :

• Minimum 6 months of customer service and / or office experience
• Computer proficiency in Word, Excel and Outlook typing speed 60 wpm

Preferred Qualifications :

Docuware or C3 experience

ADA Requirements :

• See and read small print, both on paper and on a computer screen, quickly and accurately.
• Sit for extended periods of time while working at a computer.
• Hear and speak clearly on the telephone and in person.

Work Posture Requirements :

• Sitting : Constantly
• Standing : Frequently
• Walking : Frequently
• Driving : N / A
• Bending (from waist) : Frequently
• Crouching (squat) : Rarely
• Kneeling : Occasionally
• Crawling : N / A
• Climbing (stairs) : N / A
• Climbing (ladder) : N / A
• Twisting : N / A
• Reaching : Rarely
• Wrist Motion : Occasionally

Carrying Requirements :

• Items Carried : Files / Board books
• Distance : 50 steps
• Times Per Day : 5
• Maximum Weight : 5 pounds

Moving / Lifting Requirements :

• Items Moved / Lifted : Paper files
• Times Per Day : 5
• Maximum Weight : 3 pounds

Moving / Lifting Levels / Heights :

• Floor : Occasionally
• Knee : Rarely
• Waist : Occasionally
• Chest : Occasionally
• Overhead : Occasionally

Push / Pull Requirements :

Item Name : Furniture Frequency : Frequently

Environmental Conditions :

• Inside / Outside : No
• Hot / Cold Temperatures : No
• Wet : No
• Noise : No
• Power Equipment : No
• Traffic Hazards : No
• Chemical Hazards : No
• Heights : No
• Dust : No
• Close Quarters : No
• Fumes / Odors : No

EEO / Drug Free Workplace