Responsibilities
- Designs, installs and supports all networks and telecom LANs & WANs.
- Orders and prices network, telecom, and cabling equipment.
- Monitors, maintains, and ensures network and telecom resources are meeting performance, security standards, uptime, and effectiveness.
- Serves as liaison for the organization with hardware and technical support vendors and service providers.
- Provides basic network and telecom support training to IT staff.
- Ensures all networks and telecom systems are available, when required, and takes proactive steps to achieve 100% uptime.
- Ensures network and telecom devices are kept up to date with software / hardware revisions per manufacturer specifications.
- Documents and maintains detailed technical inventories of all network and telecom hardware and software.
- Responsible for backing up all network and telecom configurations and settings.
- Responsible for network security, configuration and support of the Firewall(s), and overall data security of the IT department.
- Reviews network security, with IT Management, to ensure IT standards and industry best practices are met on an ongoing basis.
- Coordinates and ensures all physical cabling projects for the organization are completed and in compliance.
- Ensures open network ports are shutdown or disabled during downtime and monitors network device connectivity for unauthorized connectivity.
- Coordinates and provides technical administration for telecom hardware / software.
- Documents and controls all vendor supplied telecommunication circuits.
- Promotes positive guest relations through prompt, courteous, and efficient service.
- Ensures an open and welcoming atmosphere that promotes skill enhancement.
- Gives basic instruction on all promotions and special events, as requested.
- Occasionally performs other duties as assigned.
Requirements
Education and Experience :
- Bachelor’s Degree in Information Technology, Computer Information Systems, Computer Science, or related field preferred.
- CompTia Network+ or Cisco Certified Entry Network Technician (CCeNT), preferred.
- CompTia Security+, preferred.
- Certified Network Associate by major Network vendor, Cisco Certified Network Associate (CCNA), required to obtain within the first year of employment.
- Minimum of two (2) years’ experience in network administration or equivalent experience.
- Minimum of one (1) year experience in CISCO switches and firewall management.
- Or equivalent combination of education, experience, and training.
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