Manager, Federation Development

About Us :

If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.

S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow.

We make it our job today and every day to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.

C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.

We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees.

As part of our team, we will support your long-term career development while delivering relevant learning opportunities.

We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.

Position Overview :

Associations and state and local chambers are a critical component of the U.S. Chamber of Commerce’s membership. As such, the Federation Relations Department works closely with those members to build awareness of top policy issues, generate grassroots momentum, and provide unique programs, information, and services that lead to sustained involvement in our public policy process.

The Manager of Federation Development is responsible for membership recruitment, marketing execution and retention of associations and chambers to support revenue goals and organizational programming.

Responsibilities :

• Reach out to lapsed members and potential prospects, reigniting their interest in our organization.
• Conduct thorough background research on lapsed members and prospects to tailor your approach.
• Clearly communicate the unique advantages of Chamber membership to lapsed and prospective members via phone and in-person, when appropriate.
• Recruit 5 net new association members per month.
• Attain revenue goals on a monthly basis.
• Execute the marketing plan, including overseeing direct mailing campaigns in collaboration with our external mail vendor (YGS).
• Maintain and update the Salesforce database with current association and chamber contact information.
• Send relevant information to lapsed members and prospects as needed, ensuring they have all the details they require.
• Make follow-up calls to address any questions and further engage with lapsed members and prospects.
• Create invoices for membership as needed.

Qualifications :

• 3-5 years in membership development with a proven track record in telephone sales and closing deals.
• Excellent verbal communication skills and professional telephone manner.
• The ability to follow up and follow through on requests for information in a timely manner.
• Able to work independently.
• An understanding of public policy issues and how they affect business.
Preferred Skills :
• Salesforce
• Salesforce
• Proficiency in MS Office
• Customer service mindset

The salary range for this position is $53,240.00 to $72,000.00 The actual salary paid for this position will vary based on market data, an applicant’s qualifications, relevant degrees, certifications, and other factors.

Our full-time employees are eligible for benefits, including health care, vision, dental, retirement, and paid leave.

We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, status as a protected veteran, genetic information, or any other characteristic protected by federal, state, or local law.

Our talent acquisition and employment policies are inclusive. We respect both the spirit and letter of the laws of equal employment opportunity.