Security Dispatcher

Job Req ID : 114686

114686

Security Dispatcher

We are seeking a who will provide dispatch, radio, and telephone communication support to Campus Police.

Note : Primary shift is 11 : 00 PM to 7 : 00 AM

Specific Duties & Responsibilities

Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines, route request via two-way radio appropriately;

report any emergencies to Security and accurately record all activity on dispatch log sheets.

• Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately : there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.
• Provide access to campus via secured gates per policy.
• Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.
• Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.

Internal & External Contacts

Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.

Special Knowledge, Skills & Abilities

• Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus).
• Must have effective and appropriate verbal skills.
• Ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.

Minimum Qualifications

High School Diploma or GED required

Preferred Qualifications

Minimum 1-2 years of relevant experience preferred.

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins Universitys salary range for this position.

Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education / training and other qualifications.

Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : .

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines : JHU Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.

Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education / experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester / quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice.

A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law