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Office & Administrative Specialist Intermediate - Advising Assistant (SS26009)

Office & Administrative Specialist Intermediate - Advising Assistant (SS26009)

Minnesota StateMankato, MN, US
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Office & Administrative Specialist Intermediate - Advising Assistant (SS26009)

Minnesota State University, Mankato

Classification Title : Office & Admin Specialist Int

Bargaining Unit / Union : 206 : AFSCME - Clerical and Office

City : Mankato

FLSA : Non Job Exempt

Full Time / Part Time : Full time

Employment Condition : Classified - Seasonal (Seasonal)

Salary Range : $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually

Job Description

This position exists to provide administrative support to Allied Health & Nursing Advising Center. Responsibilities include providing administrative and clerical support for two student advising directors, and academic advisors, as part of the University Advising team at large. Operating within the division of Student Success & Engagement, the position provides support to broader university advising and student success goals. The position requires independent judgment with limited procedural control and thorough knowledge of departmental and university procedures and policies. The Advising Assistant plays an instrumental role in creating and maintaining a student-centered environment for visitors to the Allied Health & Nursing Advising Center. This position is Full Time, Seasonal working full time hours during the academic year with summers off. This position does not offer a regular telework schedule, only case by case / situational telework up to 10% of the time.

Minimum Qualifications

  • Knowledge of communication sufficient to perform the job duties described above, using reading, writing, and speaking skills. Communicate effectively with internal and external customers. Follow detailed instructions and explain complex processes to customers. Fluently speak, read, understand, and respond to a variety of written and spoken communications, such as questions, purchase orders, inventory records, and distribution lists.
  • Skill in using grammar, spelling, and punctuation to write and edit reports, letters, and other documents.
  • Skills in customer service to answer phones, refer callers, and greet students / guests / campus members with courtesy and respect. Provide prompt, courteous, and accurate information to customers in person, on the phone and through email and other written correspondence. Convey complicated information in an understandable manner. Provide guidance and handle difficult situations. When possible, de-escalate complicated situations, managing concerns tactfully and thoroughly.
  • Knowledge of standard computer software programs for word processing, spreadsheets, and databases to sufficiently create, modify, and protect them.
  • Demonstrated ability to use word processing software, such as Microsoft Word, spreadsheet, and other software application to prepare reports, emails, financial statements, letters. Prepare documents and emails that are grammatical correct and in proper formats.
  • Use spreadsheet software, such as Microsoft Excel, to enter, compile, store and retrieve data in reports.
  • Math skills sufficient to maintain complete and accurate financial records, balance, and resolve discrepancies.
  • Ability to perform financial tasks for the department's expense and budget administration. This includes the ability to reviewing financial records, reconciling purchasing cards, monitoring and balancing budgets, and complete procedures specific to the various guidelines, and priorities of the department.

Preferred Qualification

  • Experience working in a college or university setting.
  • Demonstrated commitment to fostering a diverse working and learning environment.
  • Demonstrated ability to work collaboratively within a team.
  • Understanding of complexities surrounding university systems, academic cycles, calendar systems, and student life.
  • Ability to build and maintain relationships with University Advising partners and stakeholders.
  • Ability to input data quickly and accurately, such as budget records and reports. Check inputs and output for completeness, accuracy, and discrepancies.
  • Experience providing supervisory and lead worker skills to student staff, including planning, coordinating, and directing office support activities, coverage, projects, and workflow (as needed).
  • Other Requirements

    Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

    Work Shift (Hours / Days of work)

    Monday - Friday; 8 : 00 a.m. - 4 : 30 p.m.

    Telework (Yes / No)

    Yes - Up to 10% of the time. - Based on the essential functions of this positions, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for the following work modes :

  • Case by Case / Situational Telework : A position that may include a temporary reassignment or work outside the permanent / principal work location to meet short-term needs.
  • About

    More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent benefits, a team environment and challenging careers. As an affirmative action / equal opportunity institution, we are committed to supporting the continued growth of our diverse community.

    Destination 2030, the University's strategic plan announced by President Edward Inch in August 2023, commits the University to making transformative strides in four main areas : being a lifelong provider of access to an equitable and affordable education; being a leader in transformational learning generating inspired action; being a nimble and innovative steward of resources; and being a community of care built upon diversity, inclusion, and belonging.

    We also take the opportunity to recognize that we live, work, and learn in the homeland of the Dakota people, whose language frames our name - Minnesota State University, Mankato.

    Benefits Information

    At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work / life balance seriously.

    Desired Start Date : 12-01-2025

    Position End Date :

    Open Date : 09-30-2025

    Close Date : 10-08-2025

    Posting Contact Name : Lacie R Mitchell-Garza

    Posting Contact Email : lacie.mitchell-garza@mnsu.edu

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