Location : Watertown, SD
Shift : Varying shift options available
Job Status : Full-Time
Pay : $$ starting, additional monthly incentives available
Company : PREMIER Bankcard
Bilingual skills are compensated in the form of a % differential.
Work Site
This job is offered on-site and remote. Remote employees must live within miles of a PREMIER location or plan on relocating.
Shift Options
PREMIER Hours of Operation : Monday-Friday : am- : pm and Saturday : am- : pm
- Option : Monday-Friday : pm- : pm, Every Third Saturday : am- : pm
- Option : Monday-Friday : pm- : pm, Every Third Saturday : am- : pm
- Option : Monday-Friday : pm- : pm, Every Third Saturday : am- : pm
- Option : Monday-Friday Morning / Evening Split Shift, Every Third Saturday : am- : pm
- Flexible scheduling opportunity for top performers
- No Sundays!
About the Role
- Answer inbound calls about our products and services.
- Understand policies and procedures used for daily operations.
- Take accountability for customer satisfaction with a highly professional demeanor.
- Demonstrate a strong phone presence while assisting those with less than perfect credit.
- Achieve high satisfaction on customer surveys.
- Participate in team meetings.
Training
- Extensive paid training program, up to weeks in length.
- Ongoing training opportunities for future success!
Base wage starting at $-$ with opportunities to increase take home pay.
- Top % of associates are eligible for incentives.
- Career path from Associate I to Associate IV each step earning an increase in pay!
- Earn up to an additional $ when working non-traditional hours.
- Bilingual skills are compensated in the form of a % differential.
- Flex Scheduling opportunity for top performers.
Competitive Benefits Package
- Full medical benefits when working + hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
k) dollar-for-dollar match up to % of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours PREMIER averages , hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Bilingual Customer Service Representative - Remote
Bilingual skills are compensated in the form of a % differential. This job is offered on-site and remote. Remote employees must live within miles of a PREMIER location or plan on relocating. Answer inbound calls about our products and services. ...
Customer Service Representative (Bilingual: Spanish / English) Remote
Customer Service Representative. Remote (Bilingual: Spanish / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Teller/Customer Service Representative
The main functions of the teller/customer service representative will be to greet and assist customers with various in-person transactions, answer and assist customers over the phone, and open new accounts as needed. Teller/Customer Service Representative. Respond sensitively to the needs and priori...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Bilingual Customer Retention Representative - Remote
Bilingual skills are compensated in the form of a % differential. This job is offered on-site and remote. Remote employees must live within miles of a PREMIER location or plan on relocating. Bilingual skills will be compensated in the form of a % differential. ...
Customer Service Representative - Remote (Seasonal, Healthcare)
Customer Service Representative - Remote (Seasonal, Healthcare). Customer Service Representative - Remote (Seasonal, Healthcare). This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representat...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...