AESTHETICIAN/ESTHETICIAN

Aesthetician - Macy's

We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy.

Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide.

At Benefit, we believe laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful.

We're known to work smart & laugh hard. Sound like you? You've come to the right place!

Essential Duties and Responsibilities

• Customer Service-
• The customer is the Company's number one focus, and all employee actions are to reflect this priority.
• Greet customers within 10 seconds or less, always maintaining high energy on the floor.
• Demonstrate and sell Benefit products.
• Build and maintain great customer relationships and actively recruit new clients.
• Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
• Effectively communicate with customers, co-workers, all Benefit-related personnel, and appropriate Retail partners.
• Ensure the customer understands and signs the service release form.
• Perform only Benefit approved and trained services offered on the service menu to Benefit quality standards to ensure customer satisfaction.
• Recommend additional services to determine and meet customer needs.
• Keep accurate client records on online booking.
• Rebook appointments for return services.
• Results-
• Achieve daily / weekly / monthly individual service and product goals.
• Maintain target service and product sales per hour.
• Sell and recommend products with each service.
• Teamwork-
• Promote a professional, respectful, fun, and gossip-free environment for customers and employees.
• Work closely with other team members to ensure excellent customer service and goal achievement.
• Be on time and ready to work all shifts.
• Act professionally, ethically, and with integrity, always using good judgment.
• Help maintain clean and safe sales and stock areas.
• Ensure compliance with all Company and Retailer policies and procedures.

Requirements

Able to perform the following physical duties including, but not limited to :

• Continuous standing / walking for a minimum of 8 hours.
• Unpack and lift boxes up to 40 lbs.
• Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
• Stock and fill shelves, drawers, and stations.
• Clean all Brow Bar areas and elements.
• Work in a fragrance-filled environment.
• Physical contact with clients / customers.
• Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations.
• Consistent and reliable attendance.
• Accurate use of timekeeping system.
• Perform all other duties as assigned.
• Qualifications-
• Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license. The employee is responsible for any fees, additional training, and / or renewals needed as a requirement.
• Proven strong retail sales and / or service history.
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
• Initiate and manage change in a positive manner.
• Comfortable and competent at services and make-up applications.
• Strong communication skills.
• Adept at problem-solving.
• Flexible and adaptable to customer needs.
• This position requires the final candidate to successfully pass an E-Verify check.
• The target salary range for this position is $17.00 / hr - $18.00 / hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience;
• certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position;

and the geographic location in which the applicant lives and / or from which they will perform the job. This position is eligible to earn a sales incentive bonus and / or commission.

• This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans;
• a 401(k) plan with employer matching; various paid time off programs; employee discounts / perks; life insurance; disability insurance;

flexible spending accounts.