Administrative Customer Service
Position description :
We are a stock transfer agent and financial service provider for public and private companies. We are looking to fill a position for a stock transfer specialist.
This position will mainly involve answering phones, processing of stock transfers, mailings, and administrative. The position is full time Monday through Friday, 9 : 00 AM 5 : 00 PM.
This is a dynamic business and fun atmosphere with endless amounts to learn.
Specific duties and responsibilities :
- Provide customer service to shareholders
- Process stock transfers on a daily basis
- Daily mail processing
- Filing documents in the office and other office administrative tasks including mailings.
- Answer phones provide customer support.
Qualifications :
- Responsible and able to complete and follow through on tasks quickly and accurately without supervision
- Excellent communication skills, written, phone and some client facing
- Must have proven track record at providing exceptional customer service with prompt responses to client inquiries
- Reliable team player with ability to work after hours when required
- Quick learner
- Problem solver, detail oriented - able to take the head of a complex project when needed
- Securities firm experience is a plus.
- Customer service experience (2-3+ years) preferred
Are you authorized to work in the United States?
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