Human Resources Manager

Description :

• Works together with the other restaurant leaders in order to accomplish the Owner / Operator’s vision for the restaurant.
• Works closely in assisting the general manager.
• This position oversees all Human Resource relations with the current team and any existing applicants.
• Approximately 30+ hours HR work weekly. The candidate is required to work additional hours in the food service operation, hospitality or kitchen.

This is NOT A REMOTE position.

• Significant personal and professional GROWTH OPPORTUNITY in this position.
• Requires previous HR experience.

Responsibilities :

• Oversee ATS platform - daily reading and organizing applications, responding to every new applicant within 24 hours
• Account monitoring - organize and maintain our Trello boards, Calendly interview slots, and Google Calendar events
• Interviews - conducting screening and in-person interviews as necessary
• Handling New Hires - conducting hiring calls, making job offers, understanding pay structure, effectively communicating next steps
• Orientation - planning, preparing, and clearly executing an orientation for new hires, understanding restaurant policies, procedures, and culture
• Business reporting - ad hoc tracking and reporting
• Email monitoring - respond to new applicants, current team members, and Chick-fil-A corporate
• Restaurant operations - as above, potential to work in restaurant operations, serving our guests and team
• Depending on how the position is tailored to the candidate, there may be work / requests outside of the schedule - being required to work from home, come to the restaurant, answer calls, or complete urgent requests beyond the schedule

Qualities :

• Highly organized
• Excellent problem solving skills
• Great follow through to completion
• Thick-skinned - able to take constructive criticism - and apply it
• High level of ownership - takes responsibility
• Highly driven
• Thrives with autonomy
• Able to work both independently and in teams
• High expectations of self
• Willing and able to figure it out
• Knows when to ask for help
• Effectively communicates to a range of personalities
• High level of maturity and discipline - manages time well, prioritizes work
• Deeply cares about quality of work
• Represents our organization and brand well
• Smiles
• Loves serving people
• Trustworthy
• Positive, optimistic attitude
• Reliable, dependable
• Enjoys the details
• Proactively seeks work, problems and solutions
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure
• Multitasks to lead a number of projects at the same time
Benefits :
• Sundays off
• Sundays off
• Career Options to become a CFA Franchisee or Staff member for CFA Inc.
• 100% PAID TUITION at our partner school Point University (https : / / point.edu)
• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Vacation and Insurance Opportunity after 1 year or promotion
• Free employee and family meals
• Competitive Wages
• Professional Development
• Community-oriented Environment

Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.