Facilitates the timely pickup and sale of client assets by following Remarketing processes and policies, developing relationships with internal contacts and external suppliers and providing excellent customer service.
Quickly and efficiently balances and enters receivables and communicates issues effectively and professionally.
Duties :
- Coordinates the timely pickup, selling, and reconciliation of fleet vehicles, including Client Sale Notices, Employee Purchase acceptances / invoices, and balances and enters Auction receivables and net documentation and Employee Purchase Acceptances.
- Obtains information from and problems solves (including financial reconciliation) with internal and external clients, client’s employees, dealers, and wholesalers to process vehicle sales.
- Ability to work independently in support of various teams or group.
- Able to meet time standards for turn-around time.
- Ability to prioritize and organize work for maximum efficiency.
- Able to identify high priority tasks and escalate when necessary.
- Ability to model professional behavior and lead by example.
- Build and maintain a solid working knowledge of Auto IMS and SBRS.
- Ability to understand and build knowledge of the Fleet and Automotive Industries.
- Utilize specific client and departmental policies and procedures.
Requirements :
- High School Diploma or equivalent, college level courses in Business Administration preferred.
- Minimum of 2 years of customer service or client contact experience.
- Demonstrated ability to function as a contributing team member.
- Professional interaction with internal employees.
- Ability to manage multiple tasks, applies best practices to required tasks, organize work and set priorities with a sense of urgency and importance.
- Ability to work under pressure, using tact, discretion and good judgment to respond to all requests in a professional and courteous manner.
- Solid PC skills (Outlook, Word, Excel) and user level application.
- SBRS offers vacation, sick, holiday, 401K, medical, dental, vision.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.'
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