The Benefits and Leave Administrator performs a variety of professional work in support of the City’s employee benefits programs.
This position serves as a resource to City employees on leave policies, employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims.
Examples of Duties
Perform various enrollment, employee support, and data management activities.
Manage FMLA and other leaves by assisting employees with the request, tracking and return to work process.
Serve as a liaison between City employees, timekeepers and leave of absence provider to ensure absence is tracked, coded and paid appropriately for employees on leave.
Serve as a liaison between City employees and plan administrators, advising employees of policy provisions and claims procedures.
Troubleshoot and resolve employee issues and concerns, preparing required documentation, researching information, and assisting in resolving claims issues.
Assist employees with completing enrollment forms and process enrollment forms including the annual open enrollment period.
Recommend benefit and plan design changes as needed.
Establish and maintain employee benefits records and files, updating records with retirement, leave, and various other information.
Enter employee benefits and a variety of other data into an electronic HR / Payroll system, ensuring accuracy of data.
Manage electronic files between systems and audits benefit information for accuracy and consistency.
Review benefits bills for accuracy and initiate payment.
Prepare and distribute correspondence and informational materials about employee benefit plans, policies, procedures, and related information.
Conduct training on leave programs. Presents benefits overview to new hires in the absence of the other Benefits Administrator.
Assist Benefits team with maintenance and tracking of all legally required documentation in accordance with IRS / DOL requirements, including timely distribution to employees.
Collaborate with others to ensure accurate and timely delivery of employee benefits to City employees.
Perform other duties as assigned.
Basic Qualifications
One year of related experience and / or training.
Bachelor’s degree (BA / BS) or equivalent in Business Administration, Accounting, Human Resources, or a related field; or an equivalent combination of education and experience.
Valid South Carolina Driver’s License.
Thorough knowledge of Microsoft Windows, Outlook, Excel, and Word or similar software.
Preferred Qualifications
Certified Professional in Human Resources (PHR).
Society for Human Resources Management Certified Professional (SHRM-CP).
Knowledge of Workday financial software.
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The Benefits and Leave Administrator performs a variety of professional work in support of the City’s employee benefits programs. Presents benefits overview to new hires in the absence of the other Benefits Administrator. This position serves as a resource to City employees on leave policies, employ...
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